YPP Lettings - University Office

Very overpriced and the smallest flat I’ve ever seen. The heat in those rooms and in the building is insane, no air con. Also the ventilation system in the building was as never on, therefore there was no ventilation in the bathrooms. When I asked the worker, he said it’s been broken for a long time and nobody is coming to fix it. They also would not let me extend my contract for a month, and kept saying it had to be 2 months even though new laws were introduced where you could do month to month bases. By the time it was too late for me (2 weeks before moving out) they said I can do month to month now, but I need to give them a 2 months notice of when I want to leave. Why did they change their mind and agree now? Because they had nobody renting the flat anymore. Saka (an employee) was the only good thing about my stay. He was very helpful since I met him and made my stay much better. Location was also good.

A big thank you to Jay, the concierge at Merrion Street Gardens. An absolute star, always ready to help and beaming with smiles. Great guy!

Jay was extremely helpful throughout my moving process. They were consistently kind, accommodating, and supportive, always willing to assist whenever needed. Their professionalism and willingness to help made the experience far less stressful, and it was genuinely appreciated. I’m very grateful for all of their support and would highly recommend them.

I recently had a problem with my kitchen hood and Gavin from maintenance team fixed it by replacing it with a new one. Now I can cook comfortably, thank you for the great work!

I want to express my sincere gratitude to Sophie for her incredible help over the past two days. She went out of her way to assist me in locating my parcels, some had been delivered to my apartment block (correctly), and although I received the delivery photos, the packages had been taken to other buildings. Sophie took it upon herself to track them down and personally brought them back to me. She’s always so polite, helpful and genuinely friendly — a true example of outstanding customer service. More concierges should be like her! 5 stars all the way ⭐️ Such a valuable asset to the YPP team!

Gaviw was very helpful and professional. He quickly fixed the faucet that had been dripping frequently, and the problem was fully resolved. Thank you for the efficient and reliable service.

Very much appreciated for the hard work done by Gavin Thank you for all your help with the household repairs. You fixed everything efficiently and with great care. Highly recommended Gavin