Reviews
4.4 / 5 · 313 totalGenuinely grateful to Rebecca. I’ve had a few viewings with her and she always took the time to ensure the apartment catered to my needs. I didn’t feel pressured to choose at any point and her insight majorly eased my stress regarding moving. Thanks Rebecca!! :)
I had a disgusting experience with this estate agent. The flat was in a disgraceful condition when I moved in. It was covered in black mould, with used condoms and other rubbish littered across the floor. Despite being assured before my arrival that the property would be professionally cleaned, this was simply not true. Just six weeks after moving in, I was forced to leave the property after the landlord’s mortgage issues resulted in the property being repossessed via the county court. I was left scrambling to find emergency accommodation in a city that was completely new to me. It later became clear that the previous tenant had also been evicted from the same property, yet the agency still chose to rent it out again while the landlord had not been paying the mortgage. They also allowed this landlord to steal my full security deposit as they did not assure it was protected under a government scheme which is a legal requirement. Throughout the entire ordeal, the agency offered no meaningful support, and instead hung me out to dry by accepting no responsibility, and instead denied any wrongdoing or liability. Would strong advise anyone to look elsewhere rather than using this agency.
Eviction notice within first month of renting: Terrible experience. Within one month of moving into a property rented through Martin & Co, I received eviction notices saying bailiffs would be attending because the landlord had not been paying the mortgage. I was told I had to leave within days. I later found letters in the property that were dated before my tenancy began and related to the possession proceedings, which suggests the agent should have been aware there were serious issues before I moved in. Martin & Co have comically denied any wrongdoing and refused to offer any compensation despite the significant stress, disruption, and extra moving costs this caused. I would not recommend them.
Ellie at Martin & Co has been absolutely wonderful throughout the whole letting process. From showing me the property to keeping me updated every step of the way, she was always friendly, professional, and quick to respond. She answered all of my questions, made sure everything was clear, and helped make the move-in process as smooth as possible. I really appreciate her support and would highly recommend her. Thank you, Ellie!
Sue has been amazing dealing with the Lettings management of my rental property over a number of years. Her knowledge and experience together with her great sense of humour make her a real asset to Martin & Co. In fact I would thoroughly recommend the whole team at Martin & Co for their all round professionalism.
Rebecca was incredibly helpful and went above and beyond to assist me. I was having trouble accessing the bin storage because my own letting agency didn’t know the access code or even where the bin storage was located. Rebecca, along with her colleague, quickly helped resolve this issue despite the fact that I’m not one of their tenants. She was friendly, professional, and took the time to show me exactly where everything was. Her excellent customer service made what could have been a frustrating experience very straightforward. Thank you, Rebecca, for all your help!
As a first time landlord of a single property I needed a letting agent that would guide me through any legal requirements and undertake the practicalities of finding suitable tenants.Martin & co in Leeds have always fulfilled my requirements in an efficient and friendly manner. I would recommend them to anyone is looking for a reliable letting agent.