Redbrick Properties - Letting Agents Leeds holds a 4.8 rating from 1,069 Google reviews. Staff including Antoniya Jackson, Ryan, Becky and Toni are repeatedly praised for prompt, thorough communication throughout viewings, applications and property handovers, with one landlord reporting a tenant secured within a week and another describing three years of consistently fast lettings. Reviewers also highlight strong post-move-in support, including coordinating maintenance issues with landlords. The reviews are uniformly positive with no recurring concerns noted.
Reviews
4.8 / 5 · 1069 total⭐⭐⭐⭐⭐ From our very first conversation, the service provided by Antoniya Jackson has been nothing short of outstanding. She has been professional, approachable, and incredibly responsive throughout the entire process of taking over the management of our property. What has impressed us most is her exceptional attention to detail. Every aspect of the handover has been handled with care, efficiency, and clear communication, giving us complete confidence that our property is in the best possible hands. Nothing has been too much trouble, and every query has been dealt with promptly and thoroughly. It's rare to find a letting agent that genuinely exceeds expectations, but Antoniya has done exactly that. Her commitment to first-class customer service and high professional standards has made the whole experience completely stress-free. We would have no hesitation whatsoever in recommending Antoniya and her tean at Redbrick to anyone looking for a letting agent who truly cares about both their clients and the properties they manage. A genuinely five-star experience from start to finish.
I had a great experience with Ryan while securing my new apartment. He was very professional throughout the process, always available and incredibly patient in answering my numerous questions. His prompt responses and willingness to help made everything smooth and stress-free. I really appreciate his support and would highly recommend him to anyone looking for a reliable letting agent.
I had a very positive experience with the agency from start to finish. The whole team was professional, efficient and extremely helpful throughout the process. Everything was handled quickly and communication was always clear and reassuring. Becky was very responsive and made sure I received all the information I needed at each stage. She answered my questions promptly and explained the process clearly. Ryan was also very professional and helpful during the viewing. He took the time to explain everything I needed to know and clearly outlined the next steps. Overall, the service was smooth, reliable and professional, and I felt well supported throughout the entire process. I would happily recommend RedBrick Properties.
We had an excellent experience with Redbrick Properties from start to finish, and I would especially like to thank Antoniya and Becky for their outstanding support. They have arranged our property viewing very quickly and made the entire process smooth and straightforward. Both Antoniya and Becky were incredibly helpful in guiding us through all the paperwork, answering our questions promptly, and ensuring everything was completed without any hassle. What impressed us the most was the support we received after moving in. We had a few maintenance issues, and they coordinated with the landlord immediately to get everything resolved. They even came to the property in person to help and make sure everything was taken care of, which is exceptional customer service and something you don't often experience with letting agents. Throughout the process, Antoniya and Becky were always warm, friendly, approachable, and genuinely cared about making sure we settled into our new home comfortably. Their professionalism, responsiveness, and personal touch made a real difference and made us feel valued as tenants. I would highly recommend Redbrick Properties to anyone looking to rent a property in Leeds. Thank you, Antoniya and Becky, for making our move such a positive and stress-free experience!
The customer service I received at Redbrick over the past couple of days was absolutely fantastic! All the staff I spoke to were very professional, polite & willing to help me in a relatively minor matter at a very busy time of year. I would especially like to thank Antoniya who went out of her way to solve the issue and achieve a positive outcome! Thanks to you all guys!!
I used Redbrick to find and reference tenants for a rental property. I found Toni very friendly, professional, efficient and communication was excellent through the process. Nothing was too much trouble. I received great advice from them as a landlord and I wouldn’t hesitate using their services again.
I had a great experience with this estate agency from start to finish. The team was friendly, professional, and very informative throughout the entire process, keeping me updated every step of the way and always being available to answer any questions I had. A special thanks to Antoniya, who was especially helpful, and supportive throughout. Her excellent communication and friendly approach made the whole experience smooth and stress-free. I really appreciated all her assistance. I would recommend this estate agency to anyone looking for a professional and reliable service.