Reviews
4.5 / 5 · 380 totalIf you value your sanity, do NOT rent with YPP in Leeds. We had several issues with our flat whilst we were renting. When we initially moved in, the place was a mess and was not clean at all. It was only after it was brought up was it cleaned in a semi decent manner. Throughout the year, the bathroom had several problems including black liquid coming out the shower hole - when I rang maintenance they said they will come in a week despite it being a matter of urgency. Our sink was leaking once and instead of sending an engineer, I was FaceTimed by the engineer and given instructions on how to fix it. Most notably they painted over damp in the kitchen ceiling and eventually part of the ceiling fell down and caused a leakage from the flat upstairs. I was left with a hole in my ceiling for months without anyone coming to fix it. Highly recommend against using this company.
As a company, they are unable to hire professionals who are able to actually clean alongside staff who don't do proper cleanliness checks before they hand the keys to a new tenant. Cobwebs in every room, socks and dust in between beds and paint shavings on the ground truly show how much they don't care about their properties. And all those real five star reviews, see if you can spot the pattern between them all.
If you plan to move in to Blenheim terrace , specifically 22a flat 4, be prepared for Vietnam like conditions. Bins overflowing directly outside one of the windows with the lids open, fish containers from the restaurants below left open and rubbish left all around the bins. The outside bin area has a permanent stench of death and rot, a mix of dead rats and rat waste. If you dare to open your windows during the heatwaves, flies will be using your room as a double carriage motorway at their leisure and there’s basically nothing you can do about it. They’ll also be laying eggs in your drains. The drains are also disgusting and may pump up water into your shower. It also always smells of oil from the restaurants below. Also the front always smells of bread from the subway which you think doesn’t sound bad but eventually is bad. Also there’s an extraction system in the restaurant below that you will be hearing regularly . Also there’s rats outside constantly and they’re massive and they have loud fights at night. Also there’s silverfish in the bathrooms.
Receptionist Saka from 58 Wade Lane is really lovely, really responsible, helped me retrieving a parcel that was wrongly delivered by FedEx and has been very helpful in many ways. Saved my day! 5 star!
Saka always helps me collect my parcels even when they get lost in another building .He also always mentioned the live oasis cafeteria and great days they offer which in grateful for as I love the smoothies !
All the staff are incredibly helpful and kind. In particular, Shane Aung is warm, friendly, and approachable, making every interaction pleasant and comfortable. She is very easy to talk to and always provides excellent support.
Really enjoyed the apartment event! Huge thanks to organizer Nori for the thoughtful planning and great arrangement. It was well‑organized and fun, looking forward to more activities!