Reviews
4.9 / 5 · 142 totalI highly recommend Alex. He acted as the estate agent for my son’s house purchase, which completed today, and we could not have asked for better support. Throughout the process, Alex was consistently professional, friendly, patient, and highly helpful. He was always available to answer our questions, highly responsive, and ensured we were kept fully informed at every stage. We are very grateful for his guidance and support, and would not hesitate to recommend him and Martyn Russell to others. We would definitely use them again!
As first-time buyers, we were naturally unfamiliar with many of the legal and procedural aspects involved in purchasing a property. From the very beginning, Martin Russell Estate Agents made the entire process feel straightforward, stress-free, and remarkably smooth. A special thank you goes to Alex, whose professionalism, friendliness, and unwavering support were outstanding throughout. Alex took the time to explain every stage of the process in clear and simple terms, ensuring we fully understood all the legal matters and requirements involved. His patience, knowledge, and willingness to help gave us confidence at every step of our home-buying journey. Alex played an integral role from start to finish and was always available to answer questions, provide guidance, and offer reassurance whenever needed. He is truly one of the company’s most valuable assets and a shining example of excellent customer service. We are incredibly grateful to Alex and the entire Martin Russell team for making what could have been a daunting experience into such a positive one. We would highly recommend Martin Russell Estate Agents to anyone looking for a professional, reliable, and supportive estate agency.
Everything went very smoothly from start to finish Tenants found in double quick time. as well as the Introduction to decorator, electrician and carpet suppliers which was wonderful. All work was done and tenant moved within 34days,which was brilliant and a very pleasant surprise.
Very impressed with everyone involved - so credit to Martyn for fostering a caring team. It was a pleasure to deal with Martyn throughout, his daughter Olivia and team member Sandra! And, fantastic feedback throughout the rental process. I owe all of them lunch for their hard work and I will certainly use them again. Thank you team!
Absolutely fantastic and efficient service from Alex and the team. I cannot praise the team enough at Martyn Russell Property Services. Alex was not only incredibly helpful but also very reassuring and approachable from day one. Working with property services like this truly makes all the difference, especially for nervous buyers like us who were moving on from our first home of nearly 10 years to our next family home. Extremely responsive also which makes a massive difference which we really appreciated. The whole process has been swift, everything was explained and nothing was too much trouble. Great company to work with and I would really recommend buying or selling with Alex and the team. We are over the moon. Keep in touch for the future! Thanks a lot, Rosie
Great service from the agent. Very professional, responsive, and helpful throughout the process. I would definitely recommend them.: I had a great experience working with this agent. They were professional, responsive, and very knowledgeable throughout the entire process. They took the time to understand my needs and provided helpful guidance at every step. Communication was always clear and timely, which made everything smooth and stress-free. I truly appreciate their dedication and would highly recommend their services to anyone looking for reliable and trustworthy support.
Sold our flat using Martyn Russell Property. Alex is full of enthusiasm and promoted our home really well. He made sure that any potential viewings were meaningful and we achieved our asking price goal. Thanks Alex.