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Sowerbys - Norwich

Sowerbys - Norwich

4.9(306 reviews)See reviews ↓·Norwich

About the company

Sowerbys is an estate agent that has been operating for more than 30 years. The company operates on high streets across Norfolk. It offers selling and buying services.

What customers say

Based on genuine customer reviews

Sowerbys in Norwich is described by clients as handling sales and purchases attentively from the first valuation through to completion. A recurring theme is the contribution of named individuals: Jonathan in the opening stages, Charlie on valuation and marketing advice, Kristian on photography, Sally on administration, and Millie Durant on the viewing, negotiation and progression of sales, with customers noting that updates arrived without prompting. Emma Rose is credited with going beyond expectations on a complicated purchase, while Ellie Hood is thanked for guiding a first-time buyer through the entire journey, a continuity one client contrasted with earlier moves handled by different people.

Charles is linked to market knowledge and close attention to detail. Accounts often mention swift replies to questions, candid guidance and a notable absence of pressure during appointments, along with steady support through what can be an anxious transaction. The wider team comes across as approachable, obliging and focused on the client. Feedback centres on an agency where valuation, marketing, sales progression and property management are joined up, and where keeping people informed stands out as the most appreciated quality.

Financial plannerLand surveying officeProperty management companyProperty DeveloperProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

LM
Lee Merritt28 July 2026

I recently bought a house through Sowerbys Norwich, and I couldn’t be happier with the service I received. From the very first viewing through to completion, the whole team was professional, friendly and incredibly helpful. Buying a home can be stressful, but they kept me informed every step of the way, answered every question promptly, and made the whole process feel straightforward. Nothing ever seemed too much trouble, and their communication was excellent throughout. Their knowledge of the local market and genuine commitment to great customer service really stood out. A huge thank you to everyone at Sowerbys Norwich for making what could have been a stressful experience such a positive one. I would highly recommend them to anyone looking to buy or sell a property in Norfolk. Five-star service from start to finish!

VP
VIPUL PARMAR18 July 2026

I would like to mention the professionalism of your photographer Kate was exceptional. She totally understood what we were after in terms of capturing a mood and feel of our home and each room. I feel that the aesthetic that Sowerbys delivers is market leading and sets the bar very high!

LS
Louise Sanderson9 July 2026

Millie at Sowerbys was amazing throughout the whole process of purchasing our new property! She is extremely professional, friendly and made the process a great experience from viewing to completion. Thank you Millie!

JP
Jamie Perry8 July 2026

We have shared a professional relationship with Sowerbys Norwich for over six years, where they have represented us at The Lodge, Drayton - an exclusive 34-property development just outside of Norwich. Our agent, Millie, is beyond professional in all she does at The Lodge and truly understands customers' wants and needs. Thank you, Millie and Sowerbys, for looking after us so well.

TM
Toby Morgan8 July 2026

Working with Charles was an outstanding experience from start to finish. His professionalism, market expertise, and attention to detail were exceptional throughout the entire process. They took the time to understand exactly what we were looking for and provided honest, knowledgeable advice every step of the way. We are in love with our new home and highly recommend using Sowerbys.

JS
Jo Simmons8 July 2026

The service that I have received from Sowerbys as a vendor has been outstanding from the start. A wonderful friendly team who put their clients at the forefront. Communication has been excellent. Millie has kept me informed regularly about everything and I have never needed to chase any member of the team, they are always ready to talk to you. Viewings to our property were consistent and Emma did a great job persevering with and securing our buyers. Each team member who showed prospective buyers round did it with the utmost professionalism and enthusiasm - special thanks to Ellie and Tatiana. Going through the purchase process has been effective so far with Amy as our dedicated team member. Thanks team it has been a pleasure working with you all.

IG
Ian Gostling7 July 2026

Huge thanks to the Sowerbys team for all your efforts getting our house sold. We’ve been fully supported throughout the whole process, and the team have been really patient with all our requests. I highly recommend choosing this service.

Letting agents & property management in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Sowerbys - Norwich (this page)★ 4,9306Yes
2Watsons Property Group Ltd★ 4,81115Yes
3Norfolk Property★ 4,7298No
4Jones & Co Lettings★ 4,6483No
5Alexander & Co★ 4,0324Yes
Contact
+441603761441www.sowerbys.com10 Queen St, Norwich NR2 4SQ
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–15:00
SundayClosed