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Norfolk Property

Norfolk Property

4.7(298 reviews)See reviews ↓·Norwich

About the company

Norfolk Property Management & Lettings Ltd has been exclusively managing and letting properties in Norwich, Norfolk and the surrounding areas for decades. The team has almost 100 years of lettings and managing experience between them.

The company is a member of Safeagent (Licensed Agents), The Property Ombudsman Service, the Client Money Protection Scheme, and the TDS Tenancy Deposit Scheme, and holds Professional Indemnity Insurance. It manages various property types, from city centre apartments and accommodation to country houses and village homes. The company provides letting and property management services for landlords and tenants.

What customers say

Based on genuine customer reviews

First-time renters, people moving into the Norwich area and landlords placing a property on the market all describe a letting process that ran smoothly from the initial enquiry onwards. Zoe is singled out repeatedly for replying to emails without delay and providing clear, detailed updates as matters progressed, with tenants and owners alike finding that questions were answered and each stage of the paperwork explained. Landlords mention thorough vetting of applicants, useful guidance on rental figures and a quick match with suitable occupants, while renters highlight fast handling of enquiries, prompt collection of keys and a careful walk-through of the documents.

Several accounts note that small problems were put right soon after moving in and that the homes matched what had been advertised. The friendliness and professionalism of the wider office comes up again and again. One tenant describes how a Right to Rent difficulty was unblocked by contacting the relevant government department while the property was kept available for them. Couples taking on a first tenancy together and owners returning for a second letting both point to steady communication as the strongest part of the service.

Property management company
Norfolk Property — Customer photo

Reviews

Reviews are taken from publicly available sources.

CW
Charlie Wood27 August 2026

Zoe was brilliant throughout the entire process. We were working to quite a tight deadline, but she was very responsive and happy to answer any questions we had which put as at ease. Thanks again!

J
Jack12 August 2026

Can’t praise this team enough! They rented out my property with ease and were incredibly helpful from start to finish. They gave me excellent advice on pricing, were extremely efficient and quick to respond, and found me a perfect tenant. When the property became available again, I had absolutely no hesitation in going straight back to them, and I’m now using them again. They vet tenants very thoroughly, are always on hand to help with any questions or property-related issues, and are extremely knowledgeable and professional. A special thank you to Zoe, who has been my main point of contact and has been incredibly helpful throughout. She has kept me constantly updated with all enquiries, been on hand to assist whenever I’ve had questions, and has always been happy to help with anything I’ve needed. I also want to mention the lettings team as a whole, as everyone I’ve spoken to has been extremely knowledgeable, efficient and always on the ball. I’ve been very impressed with how professional they are, and I’m sure their approach to viewings and dealing with prospective tenants is a big part of why they achieve such good results. Everyone in the team is friendly, professional and pleasant whenever I pop into the office, and nothing ever seems too much trouble. If you’re looking to rent out your property or find a property to rent, I honestly can’t recommend these guys enough. Very happy with the service!

NC
Nicholas Cass1 July 2026

A huge thank you to Zoe for helping my partner and I secure our first rental property together. From start to finish, the experience was fantastic. I do not have a bad word to say! Zoe was friendly, professional and incredibly helpful throughout. Her communications were always clear and detailed, making sure we were updated every step of the way. Making the whole experience feel smooth and stress free. Zoe’s support gave us real confidence throughout the process. I would also like to give a mention to I believe his name was Adam? When I called to arrange a viewing, I asked whether it was possible to see the property earlier than available date he initially offered. He was very accommodating and went out of his way to fit us in. During the viewing, he struck a great balance of being informative and approachable, providing all the details we needed while also giving us the space to properly look around! Overall, the service we received was exceptional. Both Zoe and Adam (sorry if this is the wrong name!) were a pleasure to deal with and I would not hesitate to recommend them to anyone looking for a professional, friendly and efficient letting experience. Thank you both!!

AS
amelia statham10 June 2026

Such a fuss-free experience from start to finish! After viewing a property advertised by Norfolk Property Management, we knew it was the one for us. Zoe was fantastic throughout the process, handling everything from referencing to key collection and answering all our questions. She made everything simple and stress-free. Highly recommend Norfolk Property Management and especially Zoe for her excellent service!

4U
4D Uk10 June 2026

Had a great experience with this company. In particular Lee and Zoe were amazing. Lee was very kind and professional with the viewing and Zoe has been amazing with all enquiries etc with regards to the process following the viewing. Highly recommended based on my experience.

SH
Sydney Hobbs10 June 2026

A huge thank you to Zoe who has been incredible helping my partner and I our first place to rent. She has been very helpful and supportive with her replies and made the process as smooth as possible. 10/10 service. Thank you

MP
Magnolia Propertysolutions27 May 2026

The service we received from Norfolk Property was absolutely first class and we would definitely recommend them. Paul and Zoe were brilliant, they found us a great tenant, took care of all the details and kept us updated all the way through the process. We will definitely be using them again.

Letting agents & property management in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Sowerbys - Norwich★ 4,9306Yes
2Watsons Property Group Ltd★ 4,81115Yes
3Norfolk Property (this page)★ 4,7298No
4Jones & Co Lettings★ 4,6483No
5Alexander & Co★ 4,0324Yes
Contact
+441603219319www.norfolkpropertymanagement.co.uk7 Charing Cross, Norwich NR2 4AX
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed