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Martin & Co Stoke on Trent Lettings & Estate Agents

Martin & Co Stoke on Trent Lettings & Estate Agents

4.3(306 reviews)See reviews ↓·Stoke-on-Trent

About the company

Martin & Co is a national network of independently-owned letting and estate agents with over 30 years of experience in lettings and estate agency. The Stoke-on-Trent lettings team has over 100 years of combined experience and serves Stoke-on-Trent, Newcastle-under-Lyme, and the surrounding areas. The branch offers full lettings and property management, property sales, block management, portfolio management, rent protection policies, regular rent renewals and annual rent reviews, and third-party independent tenant referencing.

The lettings department is structured around specialist roles: negotiation, administration, referencing, business generation, and valuation. The branch has significant experience in block management and large portfolio oversight, and each larger development it manages is overseen by a dedicated Account Manager.

What customers say

Based on genuine customer reviews

First-time buyers and sellers in Hanley consistently highlight the support they received from named staff, with Jess and Gill Shaw singled out most often for keeping transactions moving. The letting and estate agency side covers valuations, sales progression, property management and rentals, and reviewers repeatedly describe being kept informed at every stage, from the initial valuation through to completion.

Claire Baverstock's valuations are described as accurate and clearly explained, with costs set out upfront rather than introduced later. Viewings are conducted by the team and feedback is passed back promptly, while marketing is praised for its presentation, including professional photography and written property descriptions that several sellers felt showed homes to advantage. Communication is a theme that comes up often, with emails and calls answered quickly and updates mirrored from solicitors so buyers and sellers were never left guessing.

Instructions are handled respectfully and the process is described as smooth and low-stress, even when complications arose mid-sale that needed resolving. Buyers note that even a brief call about progress was valued, and sellers changing agency report far more frequent viewings and steady feedback afterwards. The team's friendly and professional manner, particularly from the named negotiators and valuers, is the detail that recurs across accounts of sales and purchases alike.

Property management companyEstate AgentProperty ConsultantProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

CH
Coat Hanger4 September 2026

Responsive and helpful communication. Sold on the first week after listing. Amazing photographer who showed our home in its very best light. Beautiful and inspiring write up by the agents. Gill helped the odd blip smooth over. Thoroughly and genuinely recommended.

PA
Phillip Allen20 July 2026

Transaction Completed!! I chose Martin & Co through a recommendation. After the initial info being logged with Marin & Co, Stoke-on-trent, my contact was then Jessica. Jessica was great. Perfect communication, and any questions from me during the sellers, was dealt with with speed, and i was always kept in the loop by Jessica. I know this, because any info passed down to me from my solicitors, Jessica would mirror it. Job done. Well done. Many thanks, Phil

IB
ian bettany20 July 2026

What can I say, Martin and co were amazing, we had a difficult transition with our sale of our property, solicitors buyers were putting up fences to delay what should of gone through in the beginning of June.Jess was brilliant kept us updated on the situation throughout. So a special praise for Jess.

DB
Denise Barnett16 July 2026

I was very happy with the experience I had with Martin & Co. Amie kept me informed all through the purchase process and I was really happy with the way it was handled.

SW
Steve Whitehead30 June 2026

Jess was outstanding throughout the purchase process. From start to finish, she was professional, proactive, and always available to answer any questions. She kept me updated at every stage, chased matters when needed, and helped ensure everything progressed as smoothly as possible. Buying a property can be stressful, but Jess's communication, dedication, and attention to detail made a huge difference. Nothing was ever too much trouble, and her commitment to providing excellent service was evident throughout. I would highly recommend Jess to anyone buying or selling a property. A genuine credit to the estate agency and a pleasure to deal with.

LW
Laura Wainwright29 June 2026

Martin & Co have been amazing every step of the way from beginning to end. Communication has been amazing, emails and phone calls answered in a timely manner. Certainly will not hesitate to use them again in the future.

MM
Maria Mangan26 May 2026

Fantastic Service, from start to finish. Claire came to value my property and her enthusiasm caught me from the off. Jess updated me on the viewing and through out the process, they made selling my house stress free and went above and beyond to secure the best outcome. I would highly recommend anyone looking for a reliable response estate agent . I can’t thank those ladies enough . ❤️

Letting agents & property management in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Findahome Online Estate and Letting Agents★ 4,8157Yes
2Wards Property★ 4,6212Yes
3Dale & Collins Ltd★ 4,4153Yes
4Belvoir Newcastle-under-Lyme★ 4,4166No
5Martin & Co Stoke on Trent Lettings & Estate Agents (this page)★ 4,3306Yes
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–15:00
SundayClosed