Belvoir Newcastle-under-Lyme

Belvoir were the ones in charge of the rental property we lived in while in Newcastle under Lyme,they are so professional and handled everything very well,they always responded to our needs without delay. Karen was super amazing at her job and was always kind to us as well. I recommend them anyday and anytime.

One of the best letting agency's I have ever rented from. They have always been professional our property manager Karen was fantastic constantly reachable via email and didn't shy away from us asking loads of questions. Should we ever need to I will rent from them again

Fantastic experience, Karen in particular was a joy- very professional, kind, funny and competent, made the whole time I was there stress free and I felt fully supported in every way- Highly recommend!

I’ve been trying to arrange a viewing with Belvoir Newcastle- Under- Lyme for the past two months, and the experience has been extremely disappointing. Emails have been lost, I’ve been asked multiple times to complete the same questionnaire, and despite booking two virtual viewings, I was never contacted at the agreed times. On one occasion, I received confirmation of my appointment, yet the representative didn’t call and later claimed they would send me a video which never arrived. I’ve also reached out for support in finding other properties, but no one has ever responded. Reading other reviews, I can see my experience is not unusual. The team appears disorganised, communication is very poor, and overall it feels like a waste of time that only causes unnecessary stress. If this is how prospective tenants are treated, I can only imagine how frustrating it would be to deal with them as an actual tenant. I would not recommend Belvoir to anyone.

I’ve had a fantastic experience with Belvoir. Roslyn and Hannah have been extremely helpful and patient, taking the time to answer all of my questions and address any concerns I had. Their professionalism and friendly approach made the whole process smooth and stress-free. I truly appreciate their support and would highly recommend Belvoir to anyone looking for a reliable letting agent.

I am very grateful for the excellent service that the Belvoir Newcastle Under Lyme team provide. I have worked with the branch since 2015, and over the last decade I have been well impressed with their professionalism and helpful disposition. They keep track of the properties and are always ready to assist when any repairs arise. I highly recommend!

Karen and Caroline have always been brilliant when assisting me with renting out my flat. Nothing is too much trouble and they are prompt, efficient and thorough with any queries or advice I may have. My flat has never been empty for long