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Findahome Online Estate and Letting Agents

Findahome Online Estate and Letting Agents

4.8(157 reviews)See reviews ↓·Stoke-on-Trent

About the company

Findahome Online Estate and Letting Agents was established in 2010 and was the first online estate agent dedicated to Stoke-on-Trent and Staffordshire. It has been operating for over 16 years. The company offers estate agency and letting agent services. It serves Stoke-on-Trent and Staffordshire, as well as nearby parts of Cheshire including Crewe, Nantwich and Sandbach. It offers fully managed lettings services. Properties are advertised on Rightmove, Zoopla and PrimeLocation.

What customers say

Based on genuine customer reviews

Findahome Online Estate and Letting Agents covers sales, lettings and property management, and the theme that runs through its feedback is the personal attention shown by Tom, Steve, Cyan and their colleagues. Several customers describe the team as professional, friendly and quick to respond, with one household noting that a first-time sale was made to feel simple and that every uncertainty was talked through. Reviewers repeatedly mention clear and consistent communication, both before and after a move, and the speed with which questions are answered, including an occasion when an unexpected plumbing problem was escalated straight away to the landlord.

Vendors in Trentham point to an upfront one-off payment and an offer arriving inside a fortnight, while tenants settling into a rental highlight the support given when the initial paperwork proved awkward. The photography produced for a listing and the care taken over viewings are singled out as well. The team's readiness to explain each stage, to chase matters on a client's behalf and to stay reachable throughout a sale or tenancy emerges as the quality customers value most, with some returning for a second transaction after a first.

Property management company

Reviews

Reviews are taken from publicly available sources.

BS
Bryan shenton15 June 2026

Having first spoken to Tom several years ago, I remembered Findahome Online when the time came to sell our home in Trentham. In an area full of estate agents, there was never any doubt about who we would choose. The service has been excellent throughout. Tom and the team have always been professional, honest and helpful, keeping us informed every step of the way. A special mention must go to Cyan, who has been fantastic. She is efficient, caring and always willing to help. Nothing has ever been too much trouble and she has become like a friend to my wife and me. I have already recommended Findahome Online to others and would not hesitate to do so again. They are truly a great estate agent!

LG
Liz Goodyear11 May 2026

I would highly recommend this wonderful team at Findahomeonline. Tom and Cyan have been fantastic, going above and beyond to make the sale of my house go smoothly. Their attention to detail, customer service, friendly attitude and communication have been top notch. They have made a stressful and worrying time easier to cope with. It is fabulous to receive this high level of service especially as their prices are so reasonable. This is the second time I have used them and would not hesitant to use them again. I will be telling everyone I know about them! Thank you so much for your help and support. An amazing team! Liz 👍🏡

AN
Aqsa Nasir26 February 2026

We recently purchased a home and dealt directly with Steve! Where do I begin, He was absolutely excellent from beginning to end, and his communication, and great care is exceptional . From the first viewing, he took the time to understand the difficult circumstances we had been in with a previous agent business and prioritised us when we needed assistance throughout the process. He quickly addressed any concerns we had and ensured that we were up to date. He assisted us in finding and purchasing our home. I have no complaints about anything he has done and would definitely suggest this company. Will definitely be using them again. He was always ready on the other end of the phone whenever we needed him, and was very kind and prioritises his clients and places them first! Thank you so much! 🏡

ZD
Zosia Drzewiecka11 February 2026

Find A Home Online made the home selling experience so easy and simple to understand. The communication was quick and effective. Would highly recommend them.

JB
Jemma bates10 February 2026

I’m a landlord, and Find a Home Online have been fantastic in supporting me through all the upcoming legislation changes. They’ve explained everything clearly and made the whole process so much easier. I would 100% recommend this company

RN
Rhodarling Nketiah3 February 2026

Great experience overall. The team were really helpful and supportive with my rent.They supported me well and made the process smooth and easy. Thank you for your help.

KP
Kevin Pyatt30 January 2026

I honestly can’t recommend this estate agent highly enough. From start to finish, the service was outstanding — professional, proactive, and genuinely supportive. Communication was clear and consistent throughout, and no question was ever too small or inconvenient. They really took the time to understand what I needed and went above and beyond to make the whole process smooth and stress-free. Their knowledge of the market, attention to detail, and dedication made a huge difference, and I felt completely confident I was in safe hands. If you’re looking for an estate agent who truly cares and delivers results, look no further

Letting agents & property management in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Findahome Online Estate and Letting Agents (this page)★ 4,8157Yes
2Wards Property★ 4,6212Yes
3Dale & Collins Ltd★ 4,4153Yes
4Belvoir Newcastle-under-Lyme★ 4,4166No
5Martin & Co Stoke on Trent Lettings & Estate Agents★ 4,3306Yes
Contact
+441782318067www.findahomeonline.co.ukStudio 31, St James House, 13 Webberley Ln, Longton, Stoke-on-Trent ST3 1RJ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–12:00
SundayClosed