Reviews
4.6 / 5 · 385 totalGreat service all round. We live quite some distance away from Liverpool but were buying an apartment for our son to live in so anticaped that it might be a bit stressful. Amber and Connor were fantastic and most helpful to make the whole experience stress free for us both at the viewing and handover. We were kept fully informed right through the process and they were most helpful in obtaining measurements for us so we could buy our furniture remotely in advance. Highly recommend from us. Thank you for everything.
I met with Millie for a house viewing, and she was friendly and informative, and a very enthusiastic person. She made me feel really confident about the process and I am glad to have worked with her.
⭐⭐⭐☆☆ The staff are always polite and pleasant when you manage to speak to them, which is the only reason I’m giving three stars instead of one. Unfortunately, the communication is extremely poor. Calls regularly go unanswered, and it shouldn’t be this difficult to contact a housing agent. Not everyone has the time to visit the office in person just to ask a simple question or get an update. Answering the phone is a basic expectation of customer service, and this branch really needs to improve in that area. The staff are friendly, but the lack of communication is frustrating and lets the overall service down.
Had a wonderful viewing with Millie at Tobacco Warehouse. From greeting us at the front door with a smile to walking us out at the end, she was exceptional. She asked questions about our needs and wishes for the flat and had answers to any questions we had as well which made for a very engaging and productive tour. Would highly recommend booking a viewing with Millie or Entwistle in general.
Millie Kelly has been wonderful throughout the process. I highly recommend her and the team at Entwistle Green Lettings. They have been incredibly supportive, communicative, and professional from start to finish.
It was a great experience with Entwistle. The staff were very helpful, friendly, and polite throughout the process. A special mention to Leanne, who was absolutely amazing. Her professionalism, support, and positive attitude made the experience even better. Highly recommended!
Millie is absolutely incredible! She was so sweet and genuine and really knowledgeable. She didn’t rush the viewings and answered all my questions. I am absolutely sure Millie is going to help me find my dream apartment at the perfect time. Thank you Millie , an absolute credit to the company x