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The Property Shop Brighton & Hove Estate Agents

The Property Shop Brighton & Hove Estate Agents

4.3(214 reviews)See reviews ↓·Brighton

What customers say

Based on genuine customer reviews

Sales, lettings, full management of rented homes, valuations and maintenance all feature in the feedback left for this Brighton agency, and the same names recur across those different strands of the business. Michael is singled out often for his handling of purchases and flat sales, described as friendly and professional, quick to respond and willing to go beyond what the role requires, with buyers noting that he answered questions promptly through the conveyancing and final stages.

Daniel earns similar praise on the lettings side, credited with being proactive from the first viewing to the move-in date, and Ellis is thanked for arranging viewings and answering questions no matter how minor. Olga is remembered for patience, empathy and continued availability once a tenancy had been settled. Landlords describe letting and managing their properties, saying tenants were found quickly, communication was strong and the service professional, efficient and good value, with Lisel and Steve also named, along with Judith in accounts.

Several accounts note responsiveness by email and telephone, accurate moving dates, thoughtful property photography and a readiness to take on board owners' input on listings, including help with access for surveyors after a vendor had moved out. Many describe the whole process as smooth and stress-free from start to finish, and the same efficiency is reported on the sales side.

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Reviews

Reviews are taken from publicly available sources.

JJ
josey jose14 June 2026

"I'd like to thank Property Shop for helping us to find a new home to rent.First, thanks to Mr Ellis for arranging the property viewing. Second, thanks to Mr Daniel for handling the rest of the tenancy process and answering our concerns. We're happy to be moving into our new house, and I really appreciate all the help and support during the process. Once again, a big thank you to Property Shop ."

MS
Mayara Santos19 May 2026

I bought my first property with Michael Cooley and he was absolutely outstanding! He has always been very kind, patient, polite and replied super quick to every single message (I sent many lol). Because of Michael, the purchase process was much smoother and quicker. I really appreciate all the help and support during the process. I highly recommend Property Shop because of Michael.

AB
Alex Berry9 April 2026

Lisa from the Property Shop recently visited me in my rented house. She was so kind, helpful and efficient. Within less than 24 hours Lisa had organised a way to solve every issue highlighted during the visit. Lisa made me feel supported and heard. She’s by far the best letting agent I’ve had.

OV
Oni Victor25 March 2026

They are always helpful. Always ready to listen to your complaints and fix it ASAP. Lisel is like a robot 😂, she’s always there to reply your mail and calls. Everyone in the organisation is professional, efficient, communicative . Best team out there.

CI
Chioma Iwuchukwu17 March 2026

It was a smooth deal with The property shop. Ellis was there to answer all my questions no matter how small it sounded. Thr moving date was right and time and I am happy it all went well. Thank you to the property Shop and Mr Ellis.

HD
Hayley Dean24 February 2026

The property shop in Brighton, they have been amazing with helping my father-in-law find a flat. They have always been in contact with myself and my father-in-law throughout the transition. Always happy to help very good communication with all staff within the company.

NF
Nigel Foster20 November 2025

As a landlord I can thoroughly recommend the brilliant team at The Property Shop for both residential letting and full management. Everyone in the organisation is professional, efficient, communicative ….. and charming. They have a vast wealth of experience between them and bottom line, are good value for money. My sincere thanks go to Daniel, Lisel, Michael and Steve (and Judith in accounts). Please keep up the good work!

Estate agents in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1Number Twenty Four Estate Agents★ 5,094Yes
2Maslen Estate Agents - Lewes Road office★ 4,9428Yes
3David & Co Estate Agents Ltd★ 4,9128Yes
4John Hilton Estate Agents★ 4,5430Yes
5The Property Shop Brighton & Hove Estate Agents (this page)★ 4,3214Yes
Contact
+441273915400www.tpsb.co.uk50 St James's St, Kemptown, Brighton and Hove, Brighton BN2 1QG
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–16:00
SundayClosed