Estate Agent CompareAdd your business
← Back to Oxford
Penny & Sinclair

Penny & Sinclair

4.7(239 reviews)See reviews ↓·Oxford

About the company

Penny & Sinclair is an estate agency offering sales, lettings and short lets. It operates in Oxfordshire and the Cotswolds. The agency uses Airbnb to host short let properties. Short let guests typically include holidaymakers, university academics, film crews, insurance companies providing temporary accommodation, clients between house moves and professionals on interim work contracts. Short lets can be booked for as little as 3 nights. Penny & Sinclair is a member of the Client Money Protection scheme.

What customers say

Based on genuine customer reviews

Instructions from tenants and landlords alike single out clear explanations and quick responses as the defining feature of this Oxford agency. Speed runs through the feedback: applicants looking for somewhere in a hurry describe viewings arranged promptly and paperwork completed swiftly enough to hit a requested moving date. Members of the team are named often, among them Sean Primmer for patient guidance through the letting process, Nigel Wallace for thorough answers at viewings, Nicola Randall for steering buyers and renters through documentation, Emilia Hillis for transparent and proactive property management, Jessica for help with a search and tenancy arrangements, and Joe Worsell for efficient, communicative handling of a sale.

Owners note that sourcing tenants and managing properties are carried out with care, with updates supplied as matters progress. Long-standing tenants recall smooth procedures when taking up and leaving a property and deposits returned without unfair deductions. Those buying a first home describe steady support during a complicated transaction with drawn-out approval stages. A detail many reviews return to is the mix of professionalism and friendliness shown by staff, together with punctual appointments, well-ordered viewings and uncomplicated paperwork.

Penny & Sinclair — Customer photo

Reviews

Reviews are taken from publicly available sources.

HL
Helena Lanlan Zhang13 July 2026

5 stars for Jessica! Our communication was easy and pleasant. She gave me plenty of useful help during my house hunting and tenancy preparation. Many thanks for her great support.

JC
Joanna Clay Design1 July 2026

Fantastic experience of working with Joe Worsell in the process of selling our home through Penny & Sinclair. Right from the start he has been professional, communicative and efficient whilst also putting us at ease in anxious stages of the process. Really nice friendly guy too - thanks so much JOE!!!! We really appreciate all of the hard work. :)

AP
Alexandru Plamadeala23 March 2026

I had a very positive experience with Penny & Sinclair Estate Agents during the purchase of my first home. The team was professional, responsive, and supportive throughout what can be a complex and sometimes stressful process. Communication was clear and timely, and they kept me updated at every stage, especially during the more challenging parts of the transaction involving a charity seller and extended approval timelines. I particularly appreciated their persistence in following up with all parties and helping move things forward when delays occurred. They remained patient, helpful, and approachable throughout, which made a big difference as a first-time buyer. Overall, I found them reliable and easy to work with, and I would not hesitate to recommend Penny & Sinclair to anyone looking to buy or sell property in Oxford.

BS
Bogomil Shtarkalev4 March 2026

We rented a property through Penny & Sinclair as tenants for over 4 years. They are an excellent estate agent. The property was well looked-after. Both the check-in and check-out processes were smooth and easy. We were never charged any unfair deductions of deposit. Every time we needed support, the agency was responsive within reason. I would highly recommend them.

AT
Andrea Tancetti22 February 2026

Two weeks ago, I rented a property from Penny & Sinclair near Market Place in Abingdon. The agent who showed me the property was Sean. Sean has always been very kind, helpful, and responsive. Once I decided to rent my current place, I asked to move within a week. The agency then acted quickly and efficiently to support my request, and I managed to move by the scheduled date.

ZH
Zixuan Huang5 February 2026

Penny & Sinclair have been extremely professional, and my most recent renting experience with them has been very positive. From the very beginning, Sean Primmer, the Senior Lettings Negotiator who guided us through the viewing, explained everything clearly, and assisted with the application process, to our Property Manager Emilia Hillis, who has been highly responsible, transparent, and proactive. Any issues raised were addressed promptly and honestly, and they were very supportive and cooperative throughout our move-in process. Overall, it has been a smooth and reassuring experience.

RG
Rosa Greco (Rosita)19 January 2026

Great experience with Penny & Sinclair, St Clements branch in Oxford. My husband and I found our lovely home thanks to Nigel Wallace, who showed us the property and replied in detail to all our questions. Once we submitted our offer and it was accepted, Nicola Randall supported us throughout the entire documentation process, and Emilia Hillis prepared everything for our move-in. It was an amazing experience, and the branch is highly recommended. Rosa and Matthew

Estate agents in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1Cherry Picked Residential Ltd★ 4,9343Yes
2Finders Keepers★ 4,8595Yes
3Carter Jonas★ 4,8579Yes
4Penny & Sinclair (this page)★ 4,7239Yes
5Martin & Co Oxford Lettings & Estate Agents★ 4,4395Yes
Contact
+441865297555www.pennyandsinclair.co.uk1-4 The Plain, Oxford OX4 1AS
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–16:30
Saturday09:00–15:00
SundayClosed