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Carter Jonas

Carter Jonas

4.8(579 reviews)See reviews ↓·Oxford

About the company

Carter Jonas was founded in 1855 by John Carter Jonas. It is a limited liability partnership with over 1,000 property professionals operating from 32 offices across the UK. The firm has an exclusive affiliation with Christie’s International Real Estate. Carter Jonas expanded into Oxford in 1924 through a merger with Castle Field & Castle. The Oxford office, located in Summertown, offers estate agency and property services across commercial, rural, planning and development, operating both in and outside of Oxford city.

The Oxford rural team handles valuation, management and sale of properties including mansion houses, farms, colleges and rural estates throughout Oxfordshire and surrounding counties. The Oxford commercial property team specialises in office, science & technology and industrial main asset classes. The Oxford planning team provides planning services for property types from heritage properties in the city to new innovative campuses. The Oxford development team works with residential developers to dispose of sites in and around Oxford.

What customers say

Based on genuine customer reviews

Summertown is where this firm's lettings and sales work has earned consistent praise from tenants, buyers and sellers alike. Across the accounts, a clear pattern emerges: named members of staff are singled out for being responsive, professional and personally invested in each case. Louise Deakin is repeatedly credited with steering tenancy applications through system difficulties and taking full responsibility from instruction to completion, while Rachel Williamson and Rachel are described as prompt communicators who resolved practical problems and made international relocations feel stress free. Tanya Hall and Sana receive similar recognition for smooth move-in processes and quick answers to queries.

Property maintenance comes in for particular note, with issues addressed swiftly and properly rather than left to linger. On the sales side, Simon McConnell and Kate McKinnon are praised for local market knowledge, negotiation and transparent advice, including one instance where a higher valuation was advised and a buyer secured within days. Ian Cattle earns credit for presenting a home positively while remaining honest. Several reviewers highlight efficient tools and detailed inventory checklists, and a recurring theme is that updates arrive without any need to chase. Problems, when they arise, tend to be handled manually and promptly.

Commercial property estate agentProperty management companyProperty Developer
Carter Jonas — Customer photo

Reviews

Reviews are taken from publicly available sources.

JE
James Edwards25 August 2026

Simon McConnell and his team successfully handled the sale of two houses for us and provided an excellent level of service throughout. Their knowledge of the local market, negotiation skills and quality of marketing materials were all first-class. We also never had to chase for an update, as they kept us regularly informed at every stage of the process. We wouldn’t hesitate to recommend Simon and his team.

R
Richard26 June 2026

Carter Jonas is far superior to any property agent that I have dealt with. As a tenant in one of their managed properties, they have been flawlessly professional, efficient, and fair. If I were a Landlord, I would sleep easy knowing that they manage my property. I would not look elsewhere - they are in a league of their own.

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堤林剣9 June 2026

My family and I could not be more grateful to Louise at Carter Jonas in Oxford. Thanks to her unparalleled dedication, we have successfully found our absolute ideal flat in Oxford, and the entire process was nothing short of flawless. She is incredibly kind, remarkably efficient, and profoundly professional in everything she does. Navigating the property market can be daunting, especially if one is trying to find a place from the other side of the planet (i.e., Japan), but Louise turned it into a completely seamless and stress-free experience for our family. She anticipated our needs, communicated with absolute clarity, and executed every detail with astonishing speed and precision. If you are looking for a property in Oxford and want a seamless, top-tier experience, we cannot recommend Louise and the Carter Jonas team highly enough. Thank you, Louise, for going above and beyond for us! And see you soon in Oxford!

PY
Peggy Yuen5 June 2026

Highly recommend Louise Deakin! She has been incredibly helpful and supportive throughout our tenancy application. When we ran into some system glitches, she quickly found solutions and handled everything manually to keep things moving. Super efficient, friendly, and professional. 5 stars all the way!

J
JohnC12 May 2026

So happy to work with Louise from the Lettings Team. She is an excellent manager for the letting process, taking full responsibility from start to finish, ensuring all goes as well as possible. We feel very reassured to know we are in such capable hands, and we are also very happy with her because of her open and honest ways, always doing what she says she will do, and often going the 'extra mile' when it matters most.

VD
Verity Doyle28 March 2026

We had an excellent experience with Carter Jonas in Summertown, both as buyers and sellers. In 2025, we purchased our home through them and were very impressed with the experience. Ian Cattle managed the sale and was thoroughly professional and knowledgeable. He struck the perfect balance between presenting the house in a positive light while remaining honest and transparent. Because of that experience, we chose Carter Jonas to sell our own home, and Ian was brilliant. He took the time to really understand the property and the local area, and his proactive approach meant we secured a buyer quickly and smoothly. We wouldn’t hesitate to recommend Carter Jonas and Ian Cattle to anyone looking for a professional, knowledgeable, and trustworthy estate agent.

KT
Kendelle Tekstar23 March 2026

I’m specifically sharing a review based on my engagement with Louise Deakin. She ushered me through the process of viewing a house for let through to securing the property professionally and efficiently. She had to navigate some complexity along the way, and it was very refreshing to have an estate agent be so solution-focused in response to bureaucratic red tape. Thanks for your pragmatic, no nonsense approach, as well as support and patience throughout the process, Louise!

Estate agents in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1Cherry Picked Residential Ltd★ 4,9343Yes
2Finders Keepers★ 4,8595Yes
3Carter Jonas (this page)★ 4,8579Yes
4Penny & Sinclair★ 4,7239Yes
5Martin & Co Oxford Lettings & Estate Agents★ 4,4395Yes
Contact
+441865511444www.carterjonas.co.uk/estate-agents/oxfordMayfield House, 256 Banbury Rd, Summertown, Oxford OX2 7DE
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–13:00
SundayClosed