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Finders Keepers

Finders Keepers

4.8(595 reviews)See reviews ↓·Oxford

About the company

Finders Keepers is an estate agent that launched in 1972 as an acquisition and investment service. It has served Oxfordshire for over 50 years and operates nine offices across the county, including North Oxford, Central Oxford, East Oxford, Abingdon, Banbury, Bicester, Witney, Woodstock and a dedicated Shared Lettings office. The firm offers sales, lettings and property management, shared letting and HMO, property investment and acquisition, renovation and project management, and furnishing and interior design.

It supports local charities and participates in community events across Oxfordshire. For lettings, Finders Keepers is a trading name of Countrywide Residential Lettings Limited, which is a member of and covered by the ARLA Propertymark Client Money Protection Scheme. For sales, Finders Keepers, FK Sales and Flowers Estate Agents are trading names of Countrywide Estate Agents Limited.

What customers say

Based on genuine customer reviews

Tenants and landlords turning to this Summertown agency for lettings, full property management and tenancy paperwork describe a consistently smooth experience. Those letting a flat highlight how readily questions are answered, even routine ones, and how straightforward the application and check-in stages feel. Named members of staff draw particular praise for their patience and knowledge: Katie Caple is credited with guiding applicants through each stage, Katie Bailey with reassurance and clear explanations, and Grace Ballantyne with answering queries patiently, especially for international students.

Beckie Underdown recurs for attentive support spanning the start of a tenancy through to moving out, while Stacey and Deborah are credited with resolving property issues efficiently and handling contract matters sensitively. Landlords on the full management service report that maintenance is communicated well and that check-outs, including one handled by Edie, are organised without friction. A recurring theme is a friendly, responsive team that keeps the process stress-free. Parents arranging accommodation for a son, students and long-standing landlords all feature among the accounts, with the management of flats over several years described as reliable.

Interior designerProperty InvestmentProperty maintenanceProperty management companyProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

AA
A Atc29 July 2026

Grace Ballantyne was extremely helpful. Answered all my questions and was very patient with me :) Had a pleasant experience overall and highly recommend, especially as an international student.

LF
Leo F13 July 2026

We recently arranged a tenancy for our son and had an excellent experience throughout. A special thank you to Katie Caple, Senior Lettings Specialist, who was our first point of contact. From the outset she was approachable, professional and incredibly helpful. She guided us through every stage of the application, was always responsive, and went above and beyond to help us overcome any issues that arose along the way. Her support made what could have been a stressful process feel straightforward. We'd also like to thank Helen Reeves, Office Manager, for all her assistance in bringing the tenancy to completion. She dealt with our requests promptly and positively and ensured everything came together smoothly. Finally, we'd like to thank the wider Finders Keepers team. Everyone we dealt with was courteous, professional and genuinely helpful. It was clear that providing excellent customer service is very much part of the team's culture. We would be delighted to recommend Finders Keepers.

DN
Duan Ng11 April 2026

We’ve been using Finders and Keepers for full management of our flat since 2020, and the experience has been excellent. A special thank you to Edie for the recent check-out service, it was handled smoothly and professionally, making the handover completely stress-free. A truly reliable and professional service for the past 6 years! Highly recommended!!!

JL
James Lai13 January 2026

If it wasn’t for Evie we would have had a very bleak and cold Christmas! Had a boiler issue and she went above and beyond to make sure our boiler was fixed and that we had a warm toasty Christmas! And the response time was unbelievably quick.

JM
J M8 January 2026

Positive experience with Finders Keepers. Evie has been helpful and communicated well, particularly when sorting out any maintenance. Everything has been straightforward and professional.

SW
sean walker10 December 2025

Our relationship with Finders Keepers goes back more than 30 years. 1.We have never once had a problem with a tenant that has not been sorted. 2. We have never had a rental property that has been empty for more than a few days. 3. We have always been advised on the correct rental to charge. 4. We have always had an excellent relationship with Debbie Blanchard.

CA
Caroline Andrews9 December 2025

I looked at a lot of properties while I was looking for a new flat. Finders Keepers were consistently great to work with, very responsive and helpful without any of the manipulation that sometimes comes from looking for flats. Grace especially was super patient and helpful while she guided me through finding my new home. Highly recommended!

Estate agents in Oxford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Oxford are compared.

RankProviderRatingReviewsOpen Sat.
1Cherry Picked Residential Ltd★ 4,9343Yes
2Finders Keepers (this page)★ 4,8595Yes
3Carter Jonas★ 4,8579Yes
4Penny & Sinclair★ 4,7239Yes
5Martin & Co Oxford Lettings & Estate Agents★ 4,4395Yes
Contact
+441865311011www.finders.co.uk226 Banbury Rd, Summertown, Oxford OX2 7BY
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:30–17:30
Thursday09:00–17:30
Friday09:00–16:00
Saturday09:00–12:00
SundayClosed