Estate Agent CompareAdd your business
← Back to Derby
haart Estate and Lettings Agents Derby

haart Estate and Lettings Agents Derby

4.8(1429 reviews)See reviews ↓·Derby

About the company

haart Derby is part of the UK's largest independent estate agents. The branch's main services are buying, selling, renting and letting property. It supports buyers and sellers across Derby and surrounding communities including Allestree, Alvaston, Chaddesden, Chellaston, Littleover and Mickleover. Letting agency services are provided across postcode districts DE1, DE21, DE22, DE23, DE24, DE3, DE56, DE65, DE72, DE73 and DE74. The company offers free property valuations for selling and letting.

It provides mortgage advice and conveyancing advice. It maintains a database of thousands of prospective tenants and buyers and has an investor services team. Properties are marketed on rightmove.co.uk, onthemarket.com and its own website. Advertising uses social media technology called FLINK. haart introduces clients to Just Mortgages, a trading name of Just Mortgages Direct Limited, appointed representatives of Openwork Limited authorised and regulated by the Financial Conduct Authority.

What customers say

Based on genuine customer reviews

Professionalism and clear communication recur throughout accounts of this Derby branch, which covers sales, lettings and property valuation. Reviewers repeatedly mention how carefully staff explain each stage of a purchase or valuation, offering honest guidance that gave people confidence in their decisions. Named team members attract consistent praise: Josh is credited with knowledgeable, friendly valuations and viewings, Trennaie with attentiveness during a purchase, and Gerilee with proactive updates on new listings and price changes.

Ellie is singled out for patience and steady support during a property search, while Emma and Nika are remembered for arranging and conducting lettings viewings and for guiding tenants through the paperwork. Thomas is described as knowledgeable, with photography that helped a property stand out. Renters note that homes were clean, well maintained and looked after, and that genuine care for tenants was evident from the first viewing onwards.

A recurring point is that questions were answered promptly by phone, e-mail or text, and that advice continued well beyond the initial appointment. Reviewers also mention clear, fair explanations of risk and market conditions when considering a purchase. The warmth of the service and the readiness to make time for people come through consistently, with tenancy signings and rental viewings often described as straightforward and stress-free.

Property management companyProperty valuerProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

KH
Kerry Hitchcock1 September 2026

We would like to thank the Haart Team for achieving a sale on our current property that had failed to sell with a previous estate agent. And we would like to give a special thank you to Ellie who has been negotiating our onward purchase also with Haart. Ellie has been professional, friendly and helpful and has negotiated a price with the seller that we are happy with. Ellie is a credit to the Haart Team.

MJ
Muhammad Jasar8 August 2026

Josh was very helpful and professional when showing us around the house. He explained everything clearly, answered all our questions, and made the whole viewing process easy and comfortable. Really appreciate his friendly and helpful attitude.

IM
Iwona Majda29 July 2026

We would like to say a big thank you to Heart Agency Derby. We rented a house through them and had a wonderful experience from start to finish. Everyone at the agency was so kind, friendly, and helpful. They really care about their tenants and make sure everything is well looked after. The house was beautiful, clean, and well maintained. Thank you again for all your help and kindness. We highly recommend Heart Agency Derby to anyone looking to rent a home! Experience with Samantha and Josh thanku

KS
Kenny Sharpe24 July 2026

I went into the branch and was greeted by a young lady called Gerrilee (I hope I've got her name right). She sat me down and explained the whole process of putting together a final and best offer, making everything so simple and easy to understand. My partner also couldn't speak highly enough of Ellie, who was absolutely brilliant throughout. After dealing with so many people during our journey, these two ladies really stood out. They are a real credit to the company. Thank you both so much! 💓

KM
Kelly Millward23 July 2026

Hart have just supported my partner & I to buy the house that we truly fell in love with ...they were professional and understanding throughout the process. Ellie who was dealing with our bid was truly amazing & explained fully about the process and made the experience a lot less daunting. When Ellie phoned me to tell me the great news I honestly screamed with amazement!!! I was so happy and I just knew that Ellie was happy for us 💜 It can be quite frightening to buy a property but if you have the privilege of having somebody with even half of the professionalism and the ability to care for the customer you will experience what we have. Ellie you are truly a star 🌟 and thank you. Kind regards Kelly & Kenny

TS
Teena Saini16 July 2026

I had a great experience with Gerilee throughout the whole process. She was professional, friendly, and always quick to respond to any questions I had. Her communication was excellent, and she kept me informed every step of the way, making what could have been a stressful experience feel smooth and straightforward. Gerilee was knowledgeable, approachable, and genuinely cared about helping me. I would highly recommend her to anyone looking for a reliable and dedicated estate agent.

FN
Faisal Najeeb11 July 2026

I have been searching for a property and have dealt with several estate agents throughout the process. Ellie has truly stood out for her exceptional customer service. She has been consistently supportive, approachable, and professional, taking the time to understand my requirements and providing guidance every step of the way. Her excellent communication, patience, and genuine willingness to help have made what can often be a stressful experience much more manageable. I greatly appreciate her dedication and would highly recommend Ellie to anyone looking for a knowledgeable and customer-focused estate agent.

Estate agents in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1haart Estate and Lettings Agents Derby (this page)★ 4,81429Yes
2Frank Innes Sales and Letting Agents Derby★ 4,5525Yes
3Ashley Adams Estate Agents Derby★ 4,4550Yes
4Cope & Co - Estate and Letting Agents Derby★ 4,2476Yes
5Leaders Letting & Estate Agents in Derby★ 4,21128Yes
Contact
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:00–17:00
SundayClosed