Ashley Adams Estate Agents Derby

Ashley Adams Estate Agents helped us secure a rental property in Derby. Molly Hutchby was a pleasure to work with and made the whole process as smooth and stress-free as possible. Her knowledge of the local area, along with her ability to understand our needs and address our concerns, made all the difference. We really appreciated her support throughout and would happily work with her again. Highly recommended!

Ashley Adams handled the recent purchase of our new home and we were very happy with the service, in particular, Lianne in sales and Harry Padda, our mortgage advisor were both great. Many thanks to you all from Ian & Lorraine.

We had an outstanding experience with Ashley Adams in Littleover, Derby, particularly with Phoebe Challand. Her professionalism, dedication, and exceptional attention to detail made what could have been a stressful process remarkably smooth. Phoebe went above and beyond to help us secure our rental home, keeping us informed and supported throughout. Her brilliance, responsiveness, and commitment to excellent customer service truly set her apart. We are sincerely grateful and highly recommend her to anyone seeking a reliable and exceptional lettings professional. Chukwuma

I used Ashley Adams on a fully managed basis for my rental property and unfortunately would definitely not recommend their service. Communication was a recurring issue throughout the tenancy. Calls to the lettings team went unanswered and, despite leaving multiple voicemails, I did not receive a single callback in response to those messages. I often found myself chasing for updates and information rather than receiving proactive communication. The most disappointing part came at the end of the tenancy. Ashley Adams were encouraging me to proceed with a new tenant before I had even been provided with the checkout report. After chasing for the report and reviewing it, it became clear that the property was not suitable for immediate re-letting. Despite this, I was advised that the property was ready to be re-let. To be fair, some members of staff did genuinely try to help. Molly Hutchby was always polite and professional in her dealings with me. My impression, however, is that the branch is massively under-resourced and unable to consistently deliver the level of service that landlords paying substantial management and administration fees should reasonably expect. Based on my experience, I would not use Ashley Adams again and would not recommend them to landlords

Me and my partner accessed the services of Josh to help us set up a mortgage and we couldn't be happier. He went above and beyond to help us find the right mortgage for us, even staying later to help us fit this around our work schedules. He was amazing. Couldn't recomend their services enough

Phoebe Challand is amazing!!! Everything has been dealt with so professionally and supportively. Phoebe worked so efficently and because of her everything was turned around so quickly and took the stress away! I would recommend ashley adams to everyone! Thank you for all you have done! A big thank you to Molly in the office also! Thank you for answering all my questions! We are very happy!! Ashley adams have provided help with anything I've needed. Highly recommended!

I would like to express my sincere appreciation to the staff at Ashley Adams, especially Phoebe and Sasha. They have been extremely helpful and consistently polite and respectful in all interactions. Whenever I contacted them, they provided clear and useful information. Their level of service has been excellent, and I am truly grateful for all the support they have given me.