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Cope & Co - Estate and Letting Agents Derby

Cope & Co - Estate and Letting Agents Derby

4.2(476 reviews)See reviews ↓·Derby

About the company

Cope & Co is a family-run estate agency founded in Derbyshire. The team has over 25 years of experience. The company operates a fully digital approach. It offers sales and lettings services. The company serves Derby and Derbyshire. It has an in-house media team providing professional photography, video tours, and social content.

What customers say

Based on genuine customer reviews

Cope & Co - Estate and Letting Agents Derby draws consistent praise across lettings, sales and property management, with customers describing a smooth and well-managed experience from start to finish. Charlotte, Laura, Simon, Hannah, Sean and Olivia Gordon are each singled out, whether guiding tenants through a move-in, supporting first-time buyers step by step, or handling sales, viewings and offers. Tenants of several years report that queries and maintenance matters are resolved swiftly and capably, while landlords value a dependable point of contact for questions about tenants or changes in legislation.

A recurring theme is how personable and approachable the team feels, making a process that is often stressful feel considerably easier. Prompt replies to emails and calls, clear updates at each stage, and methodical paperwork delivered on time come up again and again. The speed of the move-in process is highlighted, including occasions when tenants needed to complete at short notice and everything was arranged to meet the move-in date. Advice on the market and the buying and selling process is described as knowledgeable and reassuring, with queries explained fully, and deposit returns at the end of tenancies are handled efficiently.

Property management companyEstate AgentProperty valuerProperty ConsultantProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

ML
Melissa Little3 September 2026

I have just sold my property with Cope & Co and could not recommend enough! I opted for Cope & Co over other agents in my area as I loved Cope & Co's marketing, but what won me over was how personable the team are. Sean has been absolutely fantastic throughout the process of listing the property and carrying out a number of viewings. Hannah has great in supporting with offers and providing support once an offer was accepted. They both made the selling process a lot less stressful and helped in achieving a really quick sale from start to finish. Thank you so much to Sean, Hannah and the sales team at Cope & Co.

JR
Jack Rhodes18 August 2026

I have been letting my properties with Cope&Co. for a few years now and have always found the team to be polite and professional. Simon Joyce is always at the other end of the phone should I have any questions relating to my properties, the tenants or changes in government legislation. I could not recommend Cope&Co. enough

LW
Lucy Wolstenholme29 July 2026

Excellent service - would recommend!! Currently in the process of buying my first property with my partner and Cope and Co so far have been brilliant. Hannah has helped us every step of the way by consistently updating us on our situation and even explaining what this would mean for us - which as first time buyers definitely rested our minds. Always a prompt reply via email and went above and beyond to answer any queries we had.

AO
Adegbesote Oluwaseun17 July 2026

As a renter in Derby, I had a fantastic experience with Cope & Co. The whole process from viewing to moving in, was smooth and professional. The team was friendly, responsive, and sorted everything quickly. Communication was always clear and helpful. I highly recommend them to any tenant looking for a reliable letting agent! ⭐⭐⭐⭐⭐

CV
cristi velicu14 July 2026

I had a very unpleasant experience with Cope & Co Letting Agency. The main issues I encountered were: - constant delays in resolving reported problems; - psychological pressure placed on tenants through evasive responses and a disrespectful attitude; - falsely claiming that the tenant’s requests are being passed on to the landlord, when this does not happen or is handled superficially. The lack of professionalism and transparency is unacceptable. I do not recommend this company.

KI
Kensworth Interiors1 June 2026

Excellent service throughout. A special thank you to Simon, who went the extra mile to help and made the whole process smooth and stress-free. He has always been responsive, professional, and genuinely willing to assist whenever needed. Highly recommend this letting agent.

CL
Conor Loughnane1 June 2026

I’ve been using this company to manage and rent out my property, and the service has been excellent from start to finish. Communication is always prompt and professional, tenants have been sourced efficiently, and any issues that arise are dealt with quickly and effectively. It’s given me real peace of mind knowing my property is in good hands. The team are knowledgeable, reliable, and genuinely care about both landlords and tenants. I would highly recommend them to anyone looking for a professional property management service

Estate agents in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1haart Estate and Lettings Agents Derby★ 4,81429Yes
2Frank Innes Sales and Letting Agents Derby★ 4,5525Yes
3Ashley Adams Estate Agents Derby★ 4,4550Yes
4Cope & Co - Estate and Letting Agents Derby (this page)★ 4,2476Yes
5Leaders Letting & Estate Agents in Derby★ 4,21128Yes
Contact
+441332300100copeandco.co.ukCanterbury House, Stephensons Way, Derby DE21 6LY
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–12:00
SundayClosed