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The Bristol Residential Letting Co - Southville

The Bristol Residential Letting Co - Southville

4.8(612 reviews)See reviews ↓·Bristol

About the company

The Bristol Residential Letting Co was established in 2004 by Ed and Emma Osborn. The company specialises exclusively in residential lettings and property management. It opened its first office in Clifton in 2006, followed by the Southville office in 2012 and the Bishopston office in 2023. The company operates from three high street locations in Clifton, Southville and Bishopston.

The business has grown from a two-person operation into a close-knit team of nearly 30. The day-to-day running of the company is led by Managing Director Don McKeever, who joined in 2010. The Southville office is led by branch manager Josh Box. The company supports landlords and tenants across Southville, Bedminster, Brislington, St Annes, Totterdown, Knowle, Bedminster Down and the south of the city centre. It is a member of Propertymark and The Property Ombudsman. The company provides residential letting and property management services, and a dedicated Landlord App.

What customers say

Based on genuine customer reviews

The Bristol Residential Letting Co - Southville holds a 4.8 rating from 612 reviews. Tenants consistently praise staff including Tom, Josh, Holly and Emma for efficient, well-organised viewings and quick turnarounds from viewing to signing, and one landlord describes five years of excellent service managing an investment property. The reviews are uniformly positive with no recurring concerns noted.

Apartment Letting AgencyProperty InvestmentProperty management company

Reviews

Reviews are taken from publicly available sources.

FB
Francesca B27 July 2026

I’ve had a great experience searching for a rental property with Bristol Residential Letting. The team have been friendly, flexible and professional. The app is also very easy to navigate. Tom and Josh in particular have been very helpful in helping me find my dream place.

AH
Alex Hawkins8 July 2026

Really professional letting agency and team! I had Tom show me around a property and he knew the property well and gave me all the information I required! Additionally getting the information sent across when we put an offer on the property was incredibly easy!

FL
freddy luffman30 June 2026

Would highly recommend. Josh arranged a viewing for us in less than 30minutes, prioritising us as we were only in Bristol for 1 day. Was upfront, honest and understanding of what we were looking for. Would recommend.

TK
Tia Khimji18 June 2026

Holly and the entire Southville team have been excellent! They have answered my endless questions with great detail and clarity. Holly was fantastic during all of my viewings - I would recommend if you are looking for a rental.

HB
Harry Batchelor10 June 2026

Very easy to organise a booking, Tom took me around a property and was insightful and accommodating with my questions. Made it very easy to decide that I wanted the place, and before the day was out I was signing the contract and paying the holding deposit. Very efficient and no stress. Would recommend to everyone that if you see a property you like, give them a call!

RR
Rika Rumiyati9 June 2026

I had a wonderful experience with this letting agency. Tom was really helpful, both during viewing and throughout the process, he answered questioned swiftly and move things quickly. David and Gemma too, they are helpful making sure everything went smoothly. All in all, the team is superb.

JR
Josh Roberts1 June 2026

Excellent service again from Josh Box and the team at Southville in securing a new tenant for our investment property. Managed the whole process (tenant exit, marketing, referencing, new tenancy agreement etc) with enthusiasm and professionalism. Our experience over the past five years has been excellent.

Letting agents & property management in Bristol compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Bristol are compared.

RankProviderRatingReviewsOpen Sat.
1The Bristol Residential Letting Co - Bishopston★ 5,0471No
2House + Co Property★ 4,9721No
3React Property Lettings & Management★ 4,9132Yes
4Bristol City Lets★ 4,9112No
5haart Estate and Lettings Agents Bristol★ 4,81164Yes
6The Bristol Residential Letting Co - Southville (this page)★ 4,8612No
Contact
Working hours
Monday09:30–18:00
Tuesday09:30–18:00
Wednesday09:30–18:00
Thursday09:30–18:00
Friday09:30–17:00
SaturdayClosed
SundayClosed