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Pure Property Management

Pure Property Management

4.5(195 reviews)See reviews ↓·Edinburgh

About the company

Pure Property Management is a family-run letting agency with over 15 years of experience. It serves Edinburgh, Midlothian, Fife, and Glasgow. Ashley Puren is the Founder & Director. Gail Scott is the Office Manager and PA to the Managing Director. Kristin Dailey is the Office & Financial Administrator. The agency offers tenant sourcing, property maintenance, legal compliance, and rent collection.

What customers say

Based on genuine customer reviews

Pure Property Management earns consistent praise from both tenants and landlords for the speed and clarity of its communication. Several buyers describe how queries are answered quickly and how they are kept up to date through the letting journey, from the first viewing to the contract being signed, so that concerns are settled without lengthy uncertainty. Reviews time and again mention how smooth it was to secure a property, with referencing and key collection handled efficiently and in good order.

Named staff, among them Ashley, Gail, Steven, Kristin and Sebastian Carrasco, are highlighted for their professionalism, knowledge and readiness to assist, especially when a difficult tenant situation or a maintenance problem needs attention. The maintenance portal, described as straightforward to use and monitored regularly, is noted as a practical route for reporting issues that are then addressed promptly.

A point made in several accounts is the confidence felt by landlords based overseas, who appreciate being kept informed and worry-free from a distance. Attention to detail, quick resolution and a committed team approach recur, while the checklists and paperwork provided at the close of a tenancy are found helpful by both sides. Tenants and landlords alike express satisfaction at securing a flat or letting out a property.

Property InvestmentProperty maintenanceProperty Rental Agency
Pure Property Management — Customer photo

Reviews

Reviews are taken from publicly available sources.

AM
Alison Marshall14 July 2026

PPM have managed my flat for more than 15 years and have always been responsive, professional and at all times very helpful. They have liaised with the tenants and myself (which I realise is their job!) in a very understanding way, giving useful advice when necessary. I cannot recommend them highly enough - and they were not the first agency I used!

KM
Kelli MacCormick2 June 2026

Delighted with the communication and support Pure Property Management have given me as a tenant. Would highly recommend them.

MM
Manuela Magliulo9 May 2026

Outstanding service from PPM. As an overseas landlord in Italy, I found them scrupulous, attentive, immediate and professional. Special thanks to Kristine Steven and Mr Ashley - from referencing to key collection, everything was seamless. They truly make you feel serene and worry-free as a landlord. Highly recommended.

SP
Scott Pagan-Brown5 May 2026

Brilliant help towards me and my girlfriend getting our first flat together. Any questions needed were answered quickly and always kept us up to date with how the process was going.

IR
Innes Reekie13 April 2026

Without doubt, the most effective and supportive Property Management company I have had the good fortune to deal with. Any problems arising have always been dealt with fastidiously and swiftly. Can't recommend Pure Property highly enough.

JM
Jake Mariott8 April 2026

We had a great viewing experience with Abby. She was informative, friendly, and very easy to chat with. As a property manager, she was knowledgeable and happy to answer all our questions, which made the whole process feel relaxed and straightforward. Although the property wasn’t the right fit for us, she was knowledgeable about the area and local schools for our kids. We will definitely keep an eye on this company’s listings, as they clearly do things right.

VK
Valerie Kerr7 April 2026

I can’t recommend Pure Property Management highly enough. From start to finish, they have been exceptional to deal with. Ashley, the owner, and Gail, the office manager, are both incredibly professional, responsive, and genuinely committed to providing a high level of service. The entire team has been outstanding — knowledgeable, efficient, and always willing to go the extra mile. They supported us through a particularly difficult tenant situation with professionalism and calm expertise, which made a stressful experience much easier to handle. In addition, they have done a fantastic job bringing our property in Edinburgh up to a high standard, ensuring everything is well-managed and maintained. If you’re looking for a reliable, trustworthy, and proactive property management company, Pure Property Management is an excellent choice.

Letting agents & property management in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Clan Gordon Letting Agents★ 4,9454No
2Clouds Property Management★ 4,9244No
3At Home In Edinburgh★ 4,9207No
4Albany Lettings★ 4,81456No
5More Management & Lettings★ 4,860Yes
10Pure Property Management (this page)★ 4,5195No
Contact
+441316560390www.purepropertymanagement.com141 Gilmore Pl, Edinburgh EH3 9PW
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed