Reviews
4.9 / 5 · 244 totalClouds was amazing, the staff are incredibly helpful and easy to work with. They are also incredibly thorough and user-friendly with all documentation and lease agreements after move in. I highly recommend them and will be going through their team again when I move to a new place.
I had a very good experience with this agency. The whole process was smooth and professional, and the staff were helpful whenever I had questions. Communication was clear, and they responded quickly to my emails. Everything was handled efficiently from viewing to moving in. I would recommend them to other students or tenants looking for accommodation.
I’ve dealt with many estate agents recently while house hunting, and Andrew has honestly been the most friendly, helpful and genuine person we’ve come across. He took the time to answer questions properly, never made us feel rushed, and was very approachable throughout the viewing process. Even though we decided not to proceed with the property in the end, I really appreciated the professionalism and kindness shown. A real credit to the team. Thank you again, Andrew ⭐️⭐️⭐️⭐️⭐️
I recently rented a property through Clouds and have found them to be very helpful, efficient, and quick to respond to queries. I'd be happy to recommend them to other potential customers.
I rented a flat from Clouds Edinburgh last summer, I really want to write a review to share my experiences, if you are looking for a letting agent, go to Clouds, what I like most are 1. their fast response, all my enquiries are replied almost within a couple of hours, this made me feel there are always someone there that can help 2. their properties inspection process is also a 5-star service, first of all, they are asking when I am available, rather than set a few dates for me to choose from, secondly after inspection they will write me a summary email with the area I need pay attention and they need to do, this really helps. If you go with Clouds, you will feel warm and welcomed, that is how I feel, than you Clouds ;-)
Clouds Property Management have been incredibly caring and attentive during the period we rented through them. They always responded quickly and efficiently to any issues we had. Would highly recommend!
I was previously a tenant with Clouds and have since become a landlord, largely due to the professional experience and support they provide. I’ve been dealing with Andrew, who has been excellent—efficient, knowledgeable, and supportive at every step. Thanks to his guidance, my apartment was successfully let within a couple of months.