Clan Gordon Letting Agents holds a 4.9 rating from 454 Google reviews. Tenants and landlords consistently praise staff including Mike, Islay, Cameron and Matthew for smooth, well-communicated move-ins, with maintenance and emergency issues reported as dealt with promptly and one reviewer noting their full deposit was returned without dispute. Reviewers relocating from other countries particularly highlight the patience and support shown in what could otherwise be a daunting process. The reviews are uniformly positive with no recurring concerns noted.
Reviews
4.9 / 5 · 454 totalVery pleased with the assistance of Clan Gordon in getting our rental flat back up to lettable condition. The previous tenants had been in occupation for five years so we needed to do a bit of work when they moved out. It all proved seamless as Mike and his team arranged for all necessary contractors and suppliers to attend when needed. The flat was re-let during the period of the works, keeping the void period to a minimum.
I had a wonderful experience renting through Clan Gordon. From the very beginning until the end of my tenancy, the team was always professional, friendly and responsive. Any questions or maintenance requests were handled promptly, and communication was always clear and helpful. The checkout process was smooth, fair and straightforward. I was delighted that my full deposit was returned without any issues. Receiving a personal email thanking me for taking good care of the property was also a thoughtful touch that made me feel genuinely appreciated. Thank you to everyone at Clan Gordon for making my tenancy such a positive experience. I would happily recommend them to anyone looking for a reliable and professional letting agent in Edinburgh.
Clan Gordon have been by far the smoothest experience I’ve had with letting agents in Edinburgh. They go above and beyond to make your experience easier, the process between viewing and moving in was super straight forward and only took a week! Islay and Cameron were super helpful online and over emails with this process. Gregor helped with the in person handover and had any maintenance issues sorted before we even moved in and was very friendly
I honestly couldn’t have asked for a better experience with Clan Gordon. Moving to Edinburgh from another country and renting my first home here felt quite daunting at first, but Cameron, Islay and Dori made the whole process so much easier and genuinely stress-free. They were always so kind, approachable and incredibly helpful. No matter how many questions I had (and I had quite a few!), they were always quick to reply to my emails and happy to explain everything clearly. I never felt like I was being a bother, which I really appreciated, especially while trying to navigate a completely new renting process in a new country. A huge thank you to Cameron, Islay and Dori for making me feel so supported and welcome from the very beginning. I am genuinely so grateful for all your help and would wholeheartedly recommend Clan Gordon to anyone looking for a home in Edinburgh, especially if you are relocating from abroad
We worked with Cameron Gilchrist-Brown and Clan Gordon and after struggling to get responses from other estate agents believe she went above and beyond to help us and could not be more happy with her service. We were really struggling to find a flat and had met her before at a viewing- when I reached out she was very responsive and offered solutions that no other estate agents were willing to help with. All our questions were answered quickly and the whole process went smoothly for us in the end. Many thanks to Cameron and everyone at Clan Gordon.
Currently renting with Clan Gordon and I just wanted to show some appreciation to their management of the rentals. I had a few maintenance issues with my flat but everything has always been sorted very quickly. Juanita and Talia have been very responsive and made sure that emergencies were dealt with in due time ! Thank you !
Really positive experience renting through Clan Gordon. Communication has been fast and clear throughout, and any repairs got dealt with promptly. Anna in particular has been great, responsive and on top of things the whole way. Would recommend them.