Winchesters Lettings

Do I need to give a star? My son and his friend had booked a viewing at a flat in aberdeen. I went along to view the flat... please do not be late it said... turned up 15 minutes early only for nobody to turn up The sitting tenant couldnt make it... so winchesters just decided to not bother sending anyone or contacting us. Then my son gets a text today to say the flat is now rented, so his 2nd booking to view the flat on Wednesday is cancelled. Sounds a very shoddy outfit looking at the reviews in any case. Very poor

I rented with Winchesters for nearly four years, everyone I dealt with, from the beginning of my tenancy with Gareth to the end of my tenancy with Daisy, has been so lovely. Maintenance issues were resolved as quickly as possible (people need to remember that Winchesters are a lettings agent, not a landlord, they can't approve certain works to be done) and Charlene was always really helpful. All in all, a positive experience and I highly recommend renting through them

Now before anyone thinks this is a paid review, it is far from that. I am a tradesmen of over 43 years, my son and his partner rent a home in Arbroath from winchesters. Thier was some serious problems not caused by winchesters but previous builders. From the first email/ phonecall they have been fully engaged in rectifying all problems, even down to a door spindle and handle. I personally have far more experience than both partners of winchesters and I can assure you, I personally and my family feel like we are family with winchesters. I've worked for hundreds of landlords 100s, this is a first for me to be able to feel that the renters came first. The experience is that good my son and his partner have stopped looking for to buy a home. I personally worked on the home and some other trades. Winchesters did a survey and I was paid in 15 minutes. Please remember renters its all about being respectful. Having and Chris 100% the best I've experienced as landlords. Thanks winchesters s goligher

The Letting Agency That Wants Your Payslips But Not Your Time So let me get this straight, Winchesters - you need references, proof of earnings, National Insurance numbers, and probably a DNA SAMPLE to prove I'm a functioning adult with a full-time job... but you can't possibly show me a flat after 5pm or on a Saturday? HOW EXACTLY does that work, then? Are we supposed to believe that professional tenants with stable careers - you know, the exact people you're demanding all this documentation from - have the kind of jobs where they can just SWAN OFF mid-afternoon to view your properties? Or are we meant to burn through our PRECIOUS annual leave like confetti, taking half-days off work just for the privilege of being assessed worthy of your feeble offerings? The sheer BRASS NECK of it is STAGGERING. You want evidence of our professional commitment but show ZERO flexibility around those same professional commitments. It's like demanding someone prove they can swim while refusing to let them near water. Here's what we've got: an agency that operates like a provincial bank branch from 1987 - STRICT 9-to-5 hours, close for lunch probably - while simultaneously insisting their customers provide the kind of extensive financial documentation you'd need for a mortgage on Balmoral. They want employed tenants but refuse to work evenings or weekends when employed people are actually free. It's a Kafka novel written by someone who's never heard of customer service. The message is CRYSTAL CLEAR: your time means NOTHING. Their convenience is EVERYTHING. Never mind that YOU'RE the one bringing the money. Never mind that THEY'RE supposed to be providing a service. No, you'll do the paperwork on their terms AND rearrange your entire working life around their business hours, thank you very much. ABSOLUTELY DISGRACEFUL. AVOID like the plague unless you enjoy being treated like a supplicant begging for scraps rather than a customer with money to spend.

Renting through Winchesters Lettings was a wonderful experience. They were very responsive and quick to support where needed. The apartment was in very good condition and where needed, they provided upgrades.

Couldn’t recommend more. We have only had a positive experience in our tenancy with Winchester’s. They have promptly responded to all maintenance issues and resolved them within the best of their ability. Everyone we have dealt with has been so friendly and helpful- from viewing agents to the property managers. We had an emergency situation tonight with the heavy rain and it was resolved within an hour! Best letting company we have had as tenants!!

I have been renting a property through Winchesters for a few months now and have nothing but good things to say about the team. Whenever I’ve needed to get in touch with the company, I’ve always received a prompt and helpful response. I’ve mainly dealt with Kerryn, who has been fantastic throughout the entire process of arranging the tenancy. The whole experience was smooth and straightforward, especially compared to other tenancy companies I’ve dealt with in Aberdeen. I haven’t had to request any repairs or maintenance yet, but based on my experience so far, I’m confident this would be handled just as efficiently.