DJ Alexander Estate & Letting Agents - Aberdeen

Karolina, made the renting of my new property easy, sorted out all of my questions and go betweens the landlord to get a successful lease.

Would not use this company again. Paper work for moving into the rent was very poor and unprofessional. Once in constantly bombarded with texts and emails. Upon handing in notice to leave they demand dates and times for viewing without asking if convenient to us the rent payers. On leaving the premises they find things to try and charge for, even if you can provide evidence it was there on entry. Summary: paper work unprofessional and excessive. Constantly texting and emailing. Make sure you cover your self with evidence of problems asap, but they will still try and charge for cleaning and repairs.

Avoid at all costs! I ended up with a mouldy hole in the ceiling constantly dripping and they refused to repair it for months! Then they had the cheek to charge me a cleaning fee when I moved out. What a complete joke of a company. Should have their business license revoked!

I knew for a fact they are going to be a right menace when they took over my last agency. Here's a 1 star for your trouble. Stay away, I beg you. If I could give you lot a NEGATIVE 100 stars and make sure it goes down to NEGATIVE 1 MILLION then you best believe I WOULD. EDIT : Please pay attention to their rubbish responses to the other bad reviews. They are not even PRETENDING to care. It's insane.

Without a doubt, the worst letting agents in the city. They would want to visit the property around 3 times a year. I had to take unpaid days off work only for them to cancel at the last minute or not turn up. So I had to flat out refuse their visits, or tell them they can come on my time on evenings and weekends. I rented 655B Great Northern Road from them. The landlord himself was reasonable during my stay at his property, but the agents were terrible. They once tried to charge me £191 just for a plumber to deal with a blocked drain which took less than 10 minutes. Bear in mind, this was done and arranged on their instruction, not mine. After I left the property after 2.5 years, they are now attempting to claim my deposit, even though I had already overpaid them out of good faith - giving them an extra 25 days worth of rent. They are probably good if you are a landlord, but if you are a tenant, I would stay away. Then their staff had the cheek to ask for a good review! You can read the reviews yourself and see how poor their services are. At the end of it all, even though the landlord was good during my stay in his place and I was accommodating to him also, he turned as soon as I'd left his place and he had no financial benefit from me. He got with the tenant to try and claim the deposit. Fortunately they failed in their attempts They will probably reply saying, we will look into any issues you have, drop us an email. No thanks.

I had a wonderful experience with DJ Alexander in finding my flat. I sincerely appreciate Karolina for her help and patience. The process from beginning to receiving the keys was very smooth. Many thanks again.

We as a family have used this company to rent our properties for many years and the service is exceptional! Gill is the agent we deal with mostly and she really is dedicated to her clients and makes everything a really smooth process! I wouldn’t think of using anyone else.