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William H Brown Estate Agents Norwich

William H Brown Estate Agents Norwich

4.3(1067 reviews)See reviews ↓·Norwich

About the company

William H Brown is a trading name of Sequence (UK) Limited, which is part of the Connells Group of companies. Sequence (UK) Limited operates a national network of estate agents with over 320 offices under 12 different trading names. The Norwich branch is located on Bank Plain in Norwich city centre and is described as a flagship office. It covers surrounding areas including Costessey, Old Catton, Thorpe St Andrew, Hellesdon, Eaton and Cringleford, as well as nearby villages such as Spixworth, Rackheath, Brundall, Blofield, Thorpe End, Drayton, Taverham and Stoke Holy Cross.

The branch has dedicated Land & New Homes and auction departments. Its lettings team has over 75 years combined experience, and the team has over 200 years of sales experience. Sequence (UK) Limited is an appointed representative of Connells Limited for regulated mortgages and non-investment insurance contracts. Connells Limited is authorised and regulated by the Financial Conduct Authority. The company supports Dementia UK as its charity partner.

What customers say

Based on genuine customer reviews

Personal attention from identifiable members of staff is the thread running through accounts from buyers, sellers, tenants and borrowers who dealt with this Norwich branch. Gareth stands out for candid and well-organised guidance on a new-build bungalow purchase, answering queries promptly, with Adam also named as supportive. Thomas Simpson is credited with keeping a challenging sale moving and coordinating with solicitors on both sides, while Lisa is praised for the experience and market knowledge that saw offers follow viewings.

Oana acted swiftly when a suitable property appeared, Jake Chadwick Stanley arranged three viewings in one day for clients living and working elsewhere, and Morgan is remembered for patience and informative telephone conversations. On the lending side, Jacey and Scarlett King are singled out for steering applicants through borrowing and keeping them updated at each stage, while Miriam, Ethan and Lewis are linked to a swift, trouble-free progression from initial enquiry to collecting keys. Reviewers repeatedly remark on quick responses, clear explanations and a process made noticeably less stressful, spanning sales, lettings, valuations and mortgage advice, with several noting how readily questions were handled from first contact through to completion.

Apartment Letting AgencyMortgage lenderProperty management companyEstate AgentProperty valuer

Reviews

Reviews are taken from publicly available sources.

SP
Sharon Pearle3 September 2026

After recently completing on the purchase of a new build bungalow I have to say Gareth has been the best agent we have dealt with in over forty years of buying & selling property. His advice has been honest, helpful, efficient and very supportive. Whenever I raised a question/query he would get it sorted out and get back to me very quickly the same day. Adam was also very helpful. Thankyou Gareth, you’ve made a stressful process much easier.

WM
Wayne Moore3 September 2026

Scarlett King from Bank Plain Norwich branch guided us throughout our new mortgage. She was very professional and was always on the end of the phone if we had any questions. This made it so much easier. We would highly recommend her to anyone

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Angela2 September 2026

I can’t recommend Jacey highly enough. She was absolutely fantastic throughout the whole mortgage process — professional, knowledgeable, friendly and always happy to answer any questions. Jacey made everything feel straightforward and stress-free, kept us updated at every stage and genuinely went above and beyond to help us. Nothing ever felt like too much trouble. If you’re looking for a mortgage advisor who is approachable, efficient and really cares about getting the best outcome for her clients, Jacey is definitely the person to speak to. Thank you so much for all your help! ⭐️

GO
Goncalo Oliveira2 September 2026

⭐⭐⭐⭐⭐ Massive thank you to Jacey Cole for all her help with buying our first house! From the start she was so professional and made the whole process so much easier for us. I honestly wasn’t too clued up on mortgages, housing or the whole buying process, but Jacey was always there to answer all my questions and explain everything to me properly. She got our mortgage sorted and we actually completed in just 1 month and 4 days, which is unbelievable! We had quite a few problems with planning permissions and because of that it was really difficult to find a lender. But that didn’t stop Jacey from working extremely hard to find us one, and she managed to do it! Couldn’t be more grateful for everything she did for us. She made buying our first home so much less stressful and I’d 100% recommend Jacey to anyone. Massive thank you again! 🙌🏼

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buster blore26 August 2026

Thank you WilliamHBrown, recently just completed on my first property. I couldn’t be more thankful to Oana for helping get this over the line. I’d been searching for a while but when it came online, Oana jumped into action getting a viewing straight away. Oana was very helpful the whole process and I would recommend her to anyone looking for a property in Norwich. Service was great and they explained everything to me in a professional manner. Will definitely be returning for my next one!

KR
Kieron Roberts6 August 2026

William H brown have been a fantastic real estate agents. I called on last Friday night and spoke to Miriam, she understood our situation and quickly organised an online viewing and started to quickly organise all the documents efficiently. We received our keys by the following Wednesday and it has been a smooth transition. Thank you to Miriam, Ethan, Lewis and all the staff at William H Brown.

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Toni29 July 2026

Morgan was a great negotiator 👌 very patient., and very informative on the phone. I was so impressed with her that on the viewing I took a bunch of flowers, and a card to say thank you. Morgan is such a good addition to your company.

Estate agents in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Minors & Brady★ 4,9850Yes
2Gilson Bailey Estate Agents (Norwich Office)★ 4,81638Yes
3Pymm & Co★ 4,71098Yes
4haart Estate and Lettings Agents Norwich★ 4,6864Yes
5William H Brown Estate Agents Norwich (this page)★ 4,31067Yes
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–14:00
SundayClosed