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haart Estate and Lettings Agents Norwich

haart Estate and Lettings Agents Norwich

4.6(864 reviews)See reviews ↓·Norwich

About the company

haart Estate Agents Norwich is part of the UK's largest independent estate agents, with over 100 branches nationwide. The Norwich branch operates as a trading style of Spicerhaart Estate Agents Limited and Spicerhaart Residential Lettings Limited. It covers areas including Bowthorpe, Costessey, Dussindale, Hellesdon, Lakenham, Old Catton, Sprowston, Thorpe Hamlet and Thorpe St Andrew. The Norwich lettings team provides letting agency services across NR1, NR2, NR3, NR5, NR6, NR7, NR8, NR10, NR13 and NR28. Thomas Barker is Branch Manager of the Norwich sales team, Tyron Shelley is Lettings Manager, and Alexander Ford is Property Management Manager.

The branch offers free property valuations for selling and letting. Properties marketed by haart are promoted on rightmove.co.uk, onthemarket.com and the haart website, as well as through social media technology FLINK. haart introduces customers to Just Mortgages, a trading name of Just Mortgages Direct Limited, an appointed representative of Openwork Limited authorised and regulated by the Financial Conduct Authority. haart Norwich provides services including free property valuations, mortgage advice, conveyancing advice, and investor services.

What customers say

Based on genuine customer reviews

People searching for a rental in Norwich and owners placing property on the market describe a consistent, attentive service that spans sales, lettings and property management, with named members of staff frequently singled out for praise. Alesha Flowles recurs in accounts of lettings, described as friendly, helpful and diligent from first viewing through to move-in, keeping clients informed at every stage; one tenant notes a five-day turnaround she helped push through, and another mentions her alongside Lottie in smoothing a rental.

Lottie is repeatedly credited with persistence in matching people to suitable homes, including for clients whose circumstances were unusual or who were searching from abroad. Ben Greentrees appears in both sales and lettings feedback, praised for taking on a house sale late in the process and steering it to exchange, for viewings and for clear feedback after each appointment.

Alexander, in property management, is thanked for taking time to explain a landlord statement clearly. Quick, knowledgeable replies to emails, regular updates and a welcoming office atmosphere come up often, with Joe noted for mortgage guidance. Difficulties are said to be handled eagerly and efficiently, and sales and lettings alike are described as completed quickly and without friction, whether the task was finding a tenant, securing a rental or selling a home.

Property management companyProperty valuerProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

R
ROXXSTXR17 August 2026

Alesha was fantastic throughout the whole process of letting my property. She was friendly, helpful & kept me updated throughout. Everything was handled smoothly & professionally & I would definitely recommend her & haart 🙂

JG
James Gooch3 August 2026

Great experience, Alesha has been fantastic and was really helpful throughout the whole process. Everyone has been very attentive and eager to sort out issues - thank you!

GW
Gus Whiteley1 August 2026

Haart have been incredibly helpful in helping me find a place to rent. Our situation was a bit peculiar and I had no luck with previous properties. Lottie was amazing to work with, she worked hard to find a place that worked for us and went above and beyond to help when it started to feel like there wasn’t much hope. I have just received the keys and through the entire process, despite me being abroad for most of it, Lottie and the team kept me updated on everything that was going on and helped with every step along the way. Very happy with the service provided!

JM
Jenson McDermott26 June 2026

Alesha Flowles was great from start to finish, viewing to move in date for our rental property was 5 days, unbelievable turnaround she did he upmost to push this through for us, prompt responses and clearly went above and beyond to ensure that we were able to move in on time which in turn saved us a lot of money.

Y
Yazir23 June 2026

Alexander in the propety management team provided excellent cosutomer service explaining my recent landlord statement to me. This basic level of care seems hard to find in the modern age of customer service with large companies. There is always someone human and understandable at the end of the phone line.

TB
Tabitha Baker6 June 2026

Alesha from Haart's Lettings team was absolutely brilliant throughout the whole process of us finding and renting a property! She was prompt with responding to calls, emails and texts, applied a professional yet friendly manner throughout, and provided a great experience for those looking for a rental property! Highly recommend Haart, and Alesha, for those looking for a rented home in Norwich! Thanks!

JR
James Rimmer31 May 2026

Alesha and Haart effectively and in a timely fashion helped me to rent the property at which I now stay. She and colleagues (including Lottie) were responsive to emails, and the process was made smooth and easy.

Estate agents in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Minors & Brady★ 4,9850Yes
2Gilson Bailey Estate Agents (Norwich Office)★ 4,81638Yes
3Pymm & Co★ 4,71098Yes
4haart Estate and Lettings Agents Norwich (this page)★ 4,6864Yes
5William H Brown Estate Agents Norwich★ 4,31067Yes
Contact
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:00–17:00
SundayClosed