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Savills Suffolk Estate Agents

Savills Suffolk Estate Agents

4.8(145 reviews)See reviews ↓·Ipswich

About the company

Savills Suffolk estate agents opened in 1987 and is a team of around 17 property experts. The firm handles residential, rural, new homes, commercial and finance-backed transactions throughout Suffolk, and buys, sells and rents properties. It has expertise in planning and valuation work as well as residential development.

Savills Suffolk offers consultancy and support for development projects. It is supported by national and international Savills offices and provides clients access to a database of buyers and sellers. Katy Stephenson and Peter Ogilvie are named Savills Suffolk specialists. Savills Suffolk has an office in Ipswich, Suffolk.

What customers say

Based on genuine customer reviews

Selling and purchasing homes through this Ipswich estate agency is repeatedly described by clients as a smooth, well-managed experience, with the residential sales process at the centre of most accounts. Several customers highlight the knowledge and guidance provided by Tom Orford, who is credited with making transactions straightforward and with advising buyers clearly, including those new to the market.

Hattie receives praise for her proactive and professional handling of a difficult sale, while Sam Holmes is noted for her responsiveness and understanding of local market conditions. Katy Stephenson comes up often for keeping clients informed and for her patience in supporting older vendors through the moving process, with colleagues stepping in during her absence. A number of reviews mention the speed of replies, including contact outside usual working hours, and the calm, reassuring manner in which questions are answered.

Attention is drawn to the courteous and efficient service from staff across the office, the care taken to match buyers with suitable properties, and the way stressful sales are kept on track from instruction to completion. The consistency of communication before and after each stage, together with the friendly and helpful attitude of named team members, forms the thread running through the feedback.

Property management companyProperty Rental Agency
Savills Suffolk Estate Agents — Customer photo

Reviews

Reviews are taken from publicly available sources.

MV
maria vsaou23 July 2026

Hattie was an absolute star. She was very prompt, proactive and extremely professional throughout the process. Hattie was so helpful and worked endlessly to make a difficult transaction run smoothly. I would highly recommend. Five stars and then some!

HC
Holly Carter20 July 2026

We would highly recommend Sam Holmes. She is professional, helpful and responsive. Sam is very good at what she does and knows the market.

MF
Miles Forrest9 July 2026

Following on from Pete Shawler's review, we were their buyers. Although we were not Savills' customers as such, I can't recommend them highly enough as Tom Orford ensured the complicated purchase went through. Tom helped arrange the viewing and then ensured, I think, all parties were happy with the negotiation. As this property had an overage covering part of the garden, it was a bit more complicated. Tom managed to track down the original landowner from 25+ years ago so that we could set up a new contract for the remaining 13 years or so. My pretty terrible online conveyancer pulled out one Friday afternoon after about four months when they realized they had no experience with an overage. Why it took them so long to work this out, I don't know. I rang Tom to apologise; however, within a few minutes, he had liaised with a couple of suitable companies for me to swap my purchase to. So when I called up, the groundwork and situation were already explained to them and we could hit the ground running. This is above and beyond what I would have expected of an agent. Then when it came to exchange, the terrible conveyancer which I had kept to complete the sale of my old property (as I'd spent so much time filling in forms etc.) hadn't noticed a mistake by the bank, which had not removed the charge on the land when I had paid off the mortgage. This caused delays, but Tom helped keep the communication open between the parties and was always available. As a buyer, I found the comprehensive photos, house plan, and property plan all very good. I don't know how the fees compared to the competition as we were the buyers, but as I learned from using the cheapest conveyancer, you get what you pay for!

JS
Janine Shane2 July 2026

Tom and Sam were both very attentive and communicative, making the sometimes difficult process of buying our home a pleasure. 5 stars all around!

EC
Eileen Chandler30 June 2026

Delighted with the service I got from everyone I came into contact with at Savills and especially at the outset Tom with all his knowledge and expertise. I make a point of recommending Savills to anyone I know who is thinking of selling their house! Many thanks to all concerned with the sale of my house.

WJ
Will Jack10 April 2026

I have been working with Elly, Peter & Tom for a while now and they're all professional to work with and good at what they do. They keep me busy with property photography for lots of their jobs around Suffolk, I would recommend!

DM
Deborah Marsden6 April 2026

We are very grateful for the professional service that we have received from Tom and the staff at Savills helping us sell our family home. They have all been very efficient, courteous , helpful and quick to respond to all our questions. We would not hesitate to recommend their services.

Letting agents & property management in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1Power Property Management Ltd★ 5,0144Yes
2Savills Suffolk Estate Agents (this page)★ 4,8145Yes
3Belvoir Ipswich★ 4,6225Yes
4Fenn Wright Ipswich★ 4,3144Yes
5Riverdale Estates★ 4,199Yes
Contact
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:00–12:00
SundayClosed