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Northwood Newcastle

Northwood Newcastle

4.7(441 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Northwood Newcastle is an estate agency operating in Newcastle upon Tyne, offering house sales, lettings, and property management services. It provides a Guaranteed Rent service for landlords and an off-market investor site for confidential sales or purchases where tenants can stay. The company works with finance and insurance specialists and offers insurance for landlords and tenants.

The team includes Inde Dhillon (Owner), Dom Poulter (Sales Director), Sara Butler (Lettings Director & Head of Operations), Leanne Aikin (Sales Manager), Adam Frisken (Property Manager), Laura Hughes (Property Manager), Fatimah Bilal (Property Inspector), Aimee Geelan (Lettings Administrator), Katie Hunton (Lettings Negotiator), Jen Douglas-Robson (Lettings Operations Manager), Clare Messner (Sales Manager), and Claire Dalziel (Lettings Manager). Northwood Newcastle is a member of PropertyMark. Deposits may be protected in the TDS insured scheme held in the franchisor's The Property Franchise Group Client Account.

What customers say

Based on genuine customer reviews

Selling a home, often following a bereavement or a long-distance relocation, emerges as the situation described most frequently by those who dealt with Northwood Newcastle. The team is characterised as attentive, proactive and considerate, with Leanne frequently named for a pragmatic approach and for keeping to agreed actions. Olivia and Zoe also feature prominently, credited with maintaining contact, pursuing solicitors, responding to messages outside standard hours and easing concerns whenever they arose. Accounts commonly note that valuation, photography and listing were arranged swiftly, supporting faster sales, and that sensible guidance was given when difficulties emerged.

Keeping clients informed throughout is a consistent theme, alongside arranging plentiful viewings and following up between buyer and seller. Several reviewers describe the process as smoother and less taxing than anticipated, and some have already shared the firm's details with acquaintances. The depth of knowledge and experience shown by staff is another recurring point, as is the reassurance that a sale was being handled capably from the initial instruction through to completion. Particular thanks are extended by those dealing with a deceased relative's property, who felt their circumstances were treated with sensitivity and respect at every stage.

Reviews

Reviews are taken from publicly available sources.

HP
Hilary Phillips-Lewis21 July 2026

Thank you Northwood for all your help and support with our move from Wales to way up North. It was a very stressful time but it was reassuring to know Northwood was there to answer our issues. We would like to thank Leanne and Olivia for their prompt replies and nothing was too much trouble. Thank you.

HL
Howard Langan16 June 2026

I recently sold through Northwood at Denton Burn and I can’t speak highly enough of the team there. Leanne was superb from day 1. Sensible, pragmatic and did what she said she would do when she said she’d do it. Lots of viewings. Sound advice even when problems arose. I felt in very good hands and they took all the stress out of the process. I wouldn’t hesitate to recommend. Also excellent service from Olivia and Zoe who always went out of their way to help. Thanks!

JB
Jeevan Barn10 June 2026

Northwood Newcastle were absolutely fabulous in their handling of the sale of our flat. From start to finish they were very attentive and proactive. We had some struggles at times with our solicitors responsiveness but Northwood were always contactable and helped us with chasing the solicitors. Olivia who took the lead on our sale was brilliant, kept us updated at all times and used all the resources available to keep things moving with the sale. Thank you!

GN
Gillian Nelson10 June 2026

We have just sold my brother in law’s house following his death. The team at Northwood were brilliant from start to finish. Very professional and efficient aswell as friendly and helpful. Nothing too much trouble. I have just recommended them to a friend.

PO
Paula Oxley10 June 2026

Just want to thank Olivia and the team at Northwood estate agents, from the initial meeting with Olivia I was filled with confidence my property would sell within the estimated time Olivia stated and she was right. (2 weeks) The sale went through relatively quickly without any complications or delays, overall I would highly recommend Northwood as an agent for all your buying/selling needs. Thankyou all for such a brilliant experience.

MS
M. Sajid Taj13 May 2026

Absolutely terrible service from Northwood Estate Agents. They booked me for a house viewing, and I arrived on time, only to find nobody there to show the property. I waited for more than half an hour, wasting my time. This is extremely unprofessional and shows a complete lack of respect for people’s time. If you cannot manage appointments properly or even answer calls when customers are left waiting outside a property, then you seriously need to improve your service. Very disappointing experience. I would not recommend dealing with them.

JD
Joanne Daglish12 May 2026

We used Northwood Estate Agents to recently sell a property. We found them very efficient, quick to deal with things and really friendly. Lotscof things needed chasing and they did it. Olivia was our agent and she couldn't have been more helpful. Thank you very much We would definitely recommend this Estate agents.

Estate agents in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Jack Harrison Estates★ 5,0122Yes
2Sarah Mains Estate & Letting Agents Newcastle★ 4,8407Yes
3Northwood Newcastle (this page)★ 4,7441Yes
4Hive Estates Ltd★ 4,4484Yes
5Bricks & Mortar Estate Agents★ 4,0467Yes
Contact
+441912740119www.northwooduk.com/newcastle-estate-agents676 West Rd, Denton Burn, Newcastle upon Tyne NE5 2UR
Working hours
Monday09:30–17:30
Tuesday09:30–17:30
Wednesday09:30–17:30
Thursday09:30–17:30
Friday09:30–17:30
Saturday09:30–12:00
SundayClosed