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My Estate Luton Limited

My Estate Luton Limited

4.3(135 reviews)See reviews ↓·Luton

About the company

My Estate Luton Limited operates as a letting agent and property management company with over 15 years of property-industry experience. The company specialises in landlords' investments and assets. Richard Gedall is the Director of My Estate. He holds the professional designations MNAEA and AARLA, and is a qualified member of both NAEA Propertymark and ARLA Propertymark. Richard Gedall has more than 15 years of property-industry experience, with practical knowledge of residential sales, lettings, property and portfolio management, HMOs, block management, Right to Manage, leasehold matters, property compliance, land and development opportunities.

He works closely with homeowners, landlords, investors, freeholders, leaseholders and developers. The majority of the management property portfolio is located in Luton, and the company has branched out to surrounding areas of Luton. The company markets homes with approved marketing portals such as Zoopla, On the Market and many others. The company offers sales, lettings, property management, block management, and land and development services.

What customers say

Based on genuine customer reviews

Landlords and tenants return again and again to the consistency of the service, and My Estate Luton Limited is described as a company that keeps its promises. Richie is named by several reviewers, who call him thorough, well organised and generous with practical advice, while colleagues are described as capable, courteous and responsive. Owners of rented property report receiving updates, reports and photographs showing how their buildings are being looked after, together with help in securing favourable quotes and seeing repairs completed without delay.

Tenants speak of well-kept flats and houses, a clear and simple letting process and prompt attention whenever something goes wrong, with an online portal for reporting faults and consulting documents singled out as particularly convenient. A detail many reviews return to is the fairness and honesty with which people feel they are treated, including by the director, and the impression that the team genuinely cares about the homes and tenancies in its charge. Work covers apartment letting, property administration, investment and maintenance, and the same care is reported across rented homes and managed blocks alike. Communication is praised for remaining strong from the first enquiry through to the end of a tenancy.

Apartment Letting AgencyProperty administration serviceProperty InvestmentProperty maintenanceProperty management companyProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

AA
Alizon Ajax3 September 2026

My Estate Luton have been managing my property for the past two years and I couldn’t be happier with the service I’ve received. They have always kept me well informed with regular updates, reports and photographs of my property, which gives me great peace of mind knowing that my home is being properly looked after. Communication has always been excellent, and whenever I’ve needed anything they have been helpful and responsive. I’ve mainly dealt with Beverley, who has been absolutely lovely and a pleasure to deal with. I’d also like to say a huge thank you to the whole team at My Estate Luton for taking such good care of my house over the last two years. I would happily recommend them to any landlord looking for a reliable and professional property management team. Thank you!

DE
Davies Eniola16 May 2026

They will waste your time with checks and recommendations, also intentionally make first weeks rent non-refundable so be careful, I’ve rented apartments in luton with no issues.. I Strongly Do Not recommend for people who value their time and money

JN
Jack Nicholls7 April 2026

Richard was so helpful from start to finish, excellent customer service and nothing was too much, constant updates brilliant service!

FB
F Biffen19 February 2026

The experience l've had with My Estate and most importantly the Director who has grown the company brilliantly with his excellent team has been professional, hard working, conscientious and have genuine regard for people and treats all fairly and Ethically

MS
Mumtahina Sarkar14 January 2026

Lovely team, always deals with situations efficiently and professionally. Highly recommending this agency.

JG
Joey Glynne14 January 2026

Beverley is amazing, the attention to detail from switching my property from a managing agent over to my estate was seamless and and she has got me more money. Professional and thorough the whole way through the process. I cannot recommend Beverly and the My Estate team highly enough.

CM
Christopher March27 December 2025

My family and I have had the pleasure of using some of the services offered by "My Estate Luton Limited" and we are very pleased with these services. My wife and I have been two of My Estate Luton Limited's tenants for quite some time. We have been quite satisfied with how this company has maintained the property we rented. The company ensures everything in our flat works at its optimum. On the rare occasion that something becomes faulty in our flat they get it repaired or replaced promptly. My Luton Estate Limited is that 'LandLord' who does everything within their competence to ensure the tenancy experience is satisfactory. The entire team at My Luton Estate Limited appears to make their clients a priority: they exhibit an eagerness to assist my wife and I, whenever we raise a concern. Also, whenever my wife and I call during their office hours, our calls are answered quickly. Usually when I call business places to resolve an issue, I am met with lengthy calling queues which culminate with automated systems that lack the competence to remedy my issues. Conversely, when I call My Luton Estate Limited's office I am met with kind and empathetic individuals, who actually help to resolve my issues which is refreshingly convenient. I usually don't leave 5 stars in reviews as there is always room for improvement. However, I am leaving 5 stars because the Director, Mr Richard and his team at My Luton Estate Limited, do their best to ensure their clients recieve quality service and in a less than ideal world, one's best efforts warrants that 'five stars ratings'.

Letting agents & property management in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1Promptmove Estates & Lettings★ 4,9682Yes
2Collective Property Co. Luton★ 4,4205Yes
3LT Properties★ 4,493No
4My Estate Luton Limited (this page)★ 4,3135Yes
5PR Property★ 3,7127No
Contact
+441582380330www.my-estate.co.uk68 Wellington St, Luton LU1 5AA
Working hours
Monday09:30–17:30
Tuesday09:30–17:30
Wednesday09:30–17:30
Thursday09:30–17:30
Friday09:30–17:30
Saturday10:00–16:00
SundayClosed