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Mansons Property Consultants

Mansons Property Consultants

4.8(313 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Mansons Property Consultants is an independent letting agency rooted in Jesmond for over 25 years, with 25 years of operation. The Managing Director is Nick Manson, who has over 30 years in Newcastle property. Deborah Thorpe is the Manager and brings over three decades of experience. The team includes Kirstey McKenzie, Senior Lettings Consultant & Lettings Valuer; Andrew Hartley and Daisy, Property Management Consultants; Isabella, Property Coordinator; Holly, Lettings Consultant; Derek, Inspection Consultant & Viewing Agent; and Dave, Viewing Agent.

Mansons Property Consultants specialises in sales, lettings and property management across the North East of England. It is regulated by The Property Ombudsman (TPO) and is a member of Propertymark (ARLA & NAEA). It provides certified Client Money Protection (CMP) schemes and registered deposit holding services. The firm supports Newcastle Dog & Cat Shelter, and Nick Manson sat on the board of trustees as vice chair up until 2025.

What customers say

Based on genuine customer reviews

In Jesmond and across Newcastle upon Tyne, Mansons Property Consultants has built a substantial following among landlords, tenants and sellers. Customers repeatedly highlight the professionalism and approachability of the whole team, with named members such as Deborah Thorpe, Kirsty, Debbie, Daisy, Jennifer, Amy, Grahm and Nick receiving particular thanks. An observation shared by more than one reviewer is the clarity of communication: from the first meeting about fees and process through viewings, conveyancing and completion, clients feel kept informed and supported. Landlords describe a comprehensive management service that covers locating suitable tenants, handling maintenance issues promptly and chasing third parties when needed.

Tenants report that repairs, such as a cooker fault, were resolved quickly and that check-in was smooth. Several reviewers mention the accuracy of valuations and marketing, with good offers arriving within days and sales progressing efficiently. The team is also praised for empathy during difficult circumstances, including guiding a family through probate. Students note that refurbished houses were modern and clean. The range of work spans apartment letting, property investment, maintenance, management, valuation and consultancy, with many clients returning for sales after years of letting.

Apartment Letting AgencyProperty InvestmentProperty maintenanceProperty management companyProperty valuerProperty Consultant
Mansons Property Consultants — Customer photo

Reviews

Reviews are taken from publicly available sources.

AM
Alfie Marsh3 August 2026

Very poor experience. We moved into a house that had slugs on the bottom floor and an unusable back garden due to it being filled with rubbish. The slugs remained an additional tenant throughout our stay. When we moved out we left the house in a satisfactory and clean condition with us having cleaned it just before moving out. Mansons are renovating the house with large scale building work however still decided it was appropriate to charge us a cleaning fee, something that they must've clearly missed on last years tenants based on the initial state of the house.

VA
Victoria Aylesbury30 April 2026

Thank you Mansons for a more than satisfactory experience as a letting agent who then very successfully sold my rental property to existing tenants. Very smooth transition, excellent communication between conveyancers (who Mansons recommended), tenants and myself. Just over three months from agreement to market prperty to completion of sale. Faultless and to be highly recommended.

SH
samuel henson6 March 2026

Mansons have provided an excellent service while I was transitioning into my new home. Isabella was very reassuring and maintained great communication throughout the process. Andy was welcoming and friendly on the check-in day, which made a big difference. Daisy has also been very professional and helpful since moving in. Overall, I’m very happy with the service so far and appreciate the support from the team.

MB
Martin Bethell11 October 2025

I recently sold my flat at Mansons, with Deborah Thorpe. The service was fantastic. I believe the valuation and marketing was accurate and supported good offers within days of marketing. Deborah then continued to liaise appropriately between myself, the buyer and solicitors to keep the process moving, going beyond her obligations. I very much apppreciated the approach Mansons adopted and the support provided. I would have no hesitation in recommending Mansons in the future.

JH
Jan Henneco16 August 2025

We found our rental apartment through Mansons. The team was friendly, helpful, and highly professional throughout the process. We’d definitely recommend them!

JH
Joe Holmes23 July 2025

Rented a Jesmond student house with Mansons for my 4th year at uni… The house was refurbished in the summer before moving in, and was modern and clean. We had some maintenance issues at the start but it was very easy to report and they were dealt with in a timely manner. I felt well looked after by Kirsty and the team and it was always easy to get hold of them over the phone when we needed.

FJ
Fergus Johnstone’s19 July 2025

I appointed Mansons to sell my property after several years of them managing it on my behalf. Their management service was second to none and extremely comprehensive from locating suitable tenants, dealing with any issues arising (including chasing Third Parties where appropriate) and all aspects of administration. When I decided to sell the property Mansons were the only firm I would consider. I was initially guided by Nick but then I was taken under the wing of Deborah. Although my sale took much longer than I had expected (due to procrastinating Third Parties), Deborah was proactive throughout and I am grateful for all of her help and assistance. Well done and thank you Mansons I cannot recommend you highly enough.

Letting agents & property management in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Horizon Homes Lettings & Management Newcastle upon Tyne★ 5,033Yes
2Prime Property Associates★ 4,950No
3Mansons Property Consultants (this page)★ 4,8313Yes
4Jan Forster Estates - Property Management Centre★ 4,862No
5Kingston Property Services Limited★ 3,9680No
Contact
+441912092222www.mansons.net5 Holly Ave W, Jesmond, Newcastle upon Tyne NE2 2AR
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–13:00
SundayClosed