Leaders | Lettings & Estate Agents in Milton Keynes

We got the services of Alan Francis Estate Agents after months of trying to sell our property through a different local Estate Agent based in Milton Keynes. Jo and Mo both staff of Alan Francis were very helpful from the very start to completion of the selling process. I will not hesitate to recommend your services to anyone in need of a five star customer service from a very professional set up of yours. Thank you, once again.

I can confidently say that my experience with Alan Francis lettings agency has been nothing short of exceptional. From the very first interaction, it was clear that the agency and its personnel is not only knowledgeable about the industry but also genuinely cares about both landlords and tenants. From the outset, they took the time to understand my specific needs and concerns regarding my rental property. I experienced that personal approach throughout the whole process. I am particularly impressed with Samantha Hewitt customer service and her responsiveness. No matter how many questions I have, she is always available to provide timely updates and reassurance. Her professionalism is evident in every interaction, and she ensures that I feel supported every time I have an enquiry. Overall, I cannot recommend Samantha highly enough. Her approach is a perfect example of excellent customer service and commitment to achieving positive outcomes for landlords. If you are looking for a lettings agency that prioritizes its clients and delivers results with integrity and care, look no further than Alan Francis. Thank you for an outstanding experience! Best regards, Paweł

I recently enlisted the help of Alan Francis agents to rent out my flat, and I couldn't be happier with the results. Within just one week of contacting them, they had already found suitable tenants. My main point of contact throughout this process was Vincent Forrest, and I cannot speak highly enough of his professionalism and efficacy in handling any issues that arose during the rental process. Vincent was always available to answer my calls and messages, and his courteous and efficient manner made the entire experience smooth and stress-free. Overall, I had an excellent experience with Alan Francis and would highly recommend them for anyone looking to rent out their property.

I have been with Alan Francis for over ten years as my lettings agent. They have always been great at keeping on top of everything and keeping me updated. Each time the tenants have changed its literally been days before they have found new ones. Always easy to deal with. Samantha is always really responsive when I ask for confirmation of anything.

My wife and I bought a house with Alan Francis. Estate agents. We can happily say we enjoyed working with them Especially Joe and Charlie. They were always in touch and patient also with us knowing paperwork our end took a little longer than expected. We cannot thank you all enough for our lovely family home to settle into.

We had a very bad experience with this company as buyers. We really loved the property and made an offer which was accepted by the seller. We had a solicitor and surveyor already dealing with the purchase when the seller withdrew and went with another offer. We experienced nothing but delays with this company, despite them pressuring us to proceed with our side of the transaction fast. The story ended sadly for us, with us not finding our home with Alan Francis. We strongly suspect that the agency played a major role in the gazumping because of the way they were delaying communication exactly when they needed. To give you an example - it took two days to receive a response to our initial offer. Likewise, they called us on a Saturday morning (our offer was already accepted) and told us there is another offer. It disrupted our weekend, and yet they remained silent until Monday at which point we heard that they were still accepting offers, and that the seller hadn’t even instructed a solicitor. The whole process of dealing with this agency I can describe only as dishonourable and disgusting on their side. On the positive side, we’re very happy that we don’t have to deal with them any longer. Please read this thoroughly before making the decision to buy a property with this agency, and don’t make the same mistake we did! We would genuinely have been happy to offer more if we felt we could trust the other parties in the transaction, so even sellers beware!

Amazing work by Alan Francis team for selling my property. I must say it was truly positive experience. Well informed about current real estate market trends and local market conditions. I highly recommend Alan Francis for anyone looking to sell their property. Truly went an extra mile to ensure a successful and stress free selling experience. I am grateful for their assistance and would definitely work with them again in the future. Exceptionally would like to Thank Leo Delaney for his professionalism, knowledge and excellent communication skills. Promptly answered all my queries and kept me updated at every stage. Invaluable asset in real estate market. Thank you!