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abbotFox

abbotFox

4.3(741 reviews)See reviews ↓·Norwich

About the company

abbotFox is a commercial property agency founded in 2012 by three property experts. The firm employs nearly 30 members of staff. Samuel Le Good is a Partner at abbotFox. The agency operates in Norfolk and Suffolk.

What customers say

Based on genuine customer reviews

Prospective tenants, buyers and sellers connected to probate work all feature among the accounts left about this Norwich agency, and the same individuals are named time and again. Emma Rahman draws consistent praise for guiding transactions through with patience and a proactive, upbeat approach, including sales of complex properties, and for keeping communications efficient. Colin McKenzie is credited with well-informed valuations and useful suggestions, while Charlie Stone is noted for courteous viewings, capable photography and prompt answers to questions.

Louie is thanked for simplifying a rental arrangement and explaining each stage clearly, and Jennifer is remembered for assisting students in finding accommodation with helpful, communicative support. Rob, Samuel and Sonia also appear for their professionalism and readiness to assist. A theme running through the feedback is that staff provide sound guidance across searching, viewing and negotiating, passing on updates as matters develop so that a demanding process feels properly managed. Friendliness and expertise come across as constants, as does the speed with which appointments are arranged. Those selling, buying and renting describe feeling informed and backed throughout, with the sales side singled out for its attentiveness.

Commercial property estate agentProperty management companyProperty valuer

Reviews

Reviews are taken from publicly available sources.

SQ
Sahil Qureshi23 August 2026

Really disappointing experience with Abbotsfox. We viewed a property, confirmed our interest, and provided all the requested details. However, we received no update for several days despite trying to contact them multiple times. We eventually had to visit their office, only to find out later that the property had already been taken. A simple call or message could have saved us several days of waiting and unnecessary effort. The lack of communication was very frustrating. Definitely not the professional experience we expected.

PR
paul rudd5 August 2026

I recently dealt with abbotFox Estate Agents, and I couldn't be happier with the service I received. Charlie and Rob were fantastic from the get go. They were always professional, friendly, and kept me updated throughout the entire process, making what can often be a stressful experience feel straightforward and well-managed. If you ever think of buying please do consider abbotFox

BQ
Benard Quaidoo30 July 2026

Good customer relation and guidance throughout the search, viewing and negotiation process. Charlie was very helpful and assisted and provided swift response to my queries.

SS
Saskia Swannack5 June 2026

AbbotFox, particularly Louie, were brilliant with helping me with sorting out a rental property. The whole process was made very easy, they made sure to communicate everything with me throughout and were on hand to help with any queries I had during the process. Could not recommend enough!

LM
Lisa Mills15 May 2026

First impressions count! Really impressed with Colin McKenzie from abbotfox Estate Agents when he valued my house. Some great advice, very knowledgeable & some really good ideas. Not forgetting Charlie Stone, he was so efficient taking photos today, extremely courteous & had a chat with me about what’s important to me when working together to sell my home. The team are so friendly & professional in their approach, they certainly stand out from the rest of the crowd!

CC
Chris Chips22 April 2026

Emma, the Abbott Fox sales progressor is a one woman power house. She oozes positivity and is always bright and cheery when you speak to her. I feel the sale of my mother's probate property would have been extra stressful had it not been for Emma's proactive approach. A big thank you and shout out the rest of the sales team as well. On the ball with viewings and always a pleasure to deal with.

KT
Kirsty Taylor14 April 2026

I can’t thank Colin and Emma enough for everything they did throughout the sale of my mum’s house. It wasn’t a straightforward process by any means, and they handled every curveball with calm professionalism and real expertise. They successfully managed the sale of a particularly complex and challenging property, which is something I’m incredibly grateful for. What meant the most, though, was how kind and patient they were with me. They took my panicky calls, never made me feel like a burden, and always took the time to clearly explain what was happening and what to expect next. That reassurance made such a difference during a really stressful time. They went above and beyond at every stage, and I always felt like I was in safe hands with them. I wouldn’t hesitate to recommend Colin and Emma to anyone, they’re an incredible team and truly lovely people.

Commercial property agents in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Savills Norwich Estate Agents★ 4,8122Yes
2JLL Norwich Real Estate★ 4,423No
3Brown&Co★ 4,355Yes
4abbotFox (this page)★ 4,3741Yes
Contact
+441603660000www.abbotfox.co.uk2A, Kingsley House, Upper King St, Norwich NR3 1AH
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–15:00
SundayClosed