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Plymouth Homes Lettings

Plymouth Homes Lettings

4.9(68 reviews)See reviews ↓·Plymouth

About the company

Plymouth Homes was established in September 1999 by Ian Mitchell, and Plymouth Homes Lettings was launched in 2014. The lettings arm is co-owned by Jacqui Courtier, who is the Regional Executive for ARLA Propertymark covering Devon & Somerset. The company has 25 years of experience and a team of 20 highly skilled individuals.

It is a member of CTSI and operates as an independent letting and estate agency in Plymouth and the surrounding areas. Ian Mitchell and two valuers qualified to produce Energy Performance Certificates in 2007. The company offers fully managed letting and tenant find only services, including a 'Rent Paid... Guaranteed' service. It is a multi-award-winning local business serving the people of Plymouth.

What customers say

Based on genuine customer reviews

Plymouth Homes Lettings has earned consistent praise across its tenant, landlord and contractor base in the city. A recurring theme in feedback is the clarity of communication, from the earliest enquiry through to the resolution of maintenance matters, with customers noting that they are kept informed at each stage. Responsiveness stands out: repairs and property issues are described as dealt with promptly and effectively, and landlords speak of the reassurance that comes from having the team liaise directly with tenants and arrange contractors, easing the burden of ownership.

Familiar names appear regularly, with Jacqui, Mat, Matt and Jess singled out for a friendly and supportive manner during viewings, initial calls and moving-in days. Advice on tenancy rules and regulations is another point that comes up often, valued by owners who want to stay compliant. Tenants highlight help received when circumstances shift, such as remaining in a property after a change of ownership, and describe the overall service as efficient and professional. Long-standing clients who have used the agency for several years for tenant finding report that a process they expected to be demanding has instead proved smooth and well managed.

Apartment Letting AgencyApartment Rental AgencyProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

RB
Russell Brighton5 August 2026

Thanks so much for letting our property so quickly. As always amazing service. I really can’t fault the whole team. I will continue to recommend you to anyone looking to rent out a property. It’s really appreciated by us. What could be a stressful time you make a breeze. Very friendly and efficient service from every member of the team all through the process.

IO
Ifeoma Onoh1 May 2026

We had a wonderful experience with the team at Plymouth Homes Lettings. They are very professional, respond promptly to enquiries and sort things out quickly too. I highly recommend Plymouth Homes Lettings to anyone looking for a reliable letting agent.

RP
Rob Plymouth20 October 2025

We have been with Plymouth Homes as landlords for over 10 years. The quality of service has been excellent throughout this time. In particular they have very good communications and respond to queries very quickly and clearly. We have also found their professional advice to be very sound indeed and they rightly pride themselves on their integrity. They are particularly good at finding suitable tenants. We have used their fully managed service and found all aspects of their administration, organising repairs etc. to be first class. We can recommend them without hesitation

DB
Deep Brain Stimulation22 September 2025

We’ve been with Plymouth Homes for 5 years and the service has been excellent throughout. Mat and everyone at the Crown Hill branch have always given us great advice and support, with a truly helpful and friendly approach. We’re really grateful for all they’ve done and couldn’t recommend the you more. – Danny & Kirstie :)

PP
Priyanka Peiris12 March 2024

I recently had the pleasure of working with Plymouth Homes Residential Lettings and I can honestly say that it was one of the best experiences I have had with a letting agency. From the very beginning, the team at Plymouth Homes were incredibly helpful and professional. They took the time to understand my specific needs and preferences, and went above and beyond to find the perfect home for me. Their knowledge of the local area and rental market was impressive, and they were able to provide me with a range of options that suited my budget and requirements.

AB
Anita Berryman15 February 2024

We have been using Plymouth Homes for several years now to tenant find for us. Their customer service is top notch with both the landlord and tenant. Great communication and always reliable. They are up to date with the tenancy rules and regulations, and are always happy to advise where necessary. Would recommend Plymouth Homes to anyone.

CV
Chelsea Vidler14 February 2024

First time renting my own property and was definitely in the dark. Everyone at the agency was/is so supportive in helping me understand the process, accommodating to my needs and dealt with some phone calls which started off with me crying in frustration to laughing and feeling happier about the process. Very grateful for them all in making our renting experience easy with any issues arising dealt with quickly.

Letting agents & property management in Plymouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Plymouth are compared.

RankProviderRatingReviewsOpen Sat.
1Moorview Lets - Professional HMO's in the Centre of Plymouth★ 4,9243No
2Plymouth Homes Lettings (this page)★ 4,968No
3The HMO Pro★ 4,958Yes
4Ocean Properties★ 5,012No
5Martin & Co Plymouth Lettings & Estate Agents★ 4,81094No
Contact
+441752514500www.plymouthhomes.co.uk56 Morshead Rd, Crownhill, Plymouth PL6 5AQ
Working hours
Monday09:15–17:30
Tuesday09:15–17:30
Wednesday09:15–17:30
Thursday09:15–17:30
Friday09:15–17:30
SaturdayClosed
SundayClosed