Plymouth Block Management
About the company
Plymouth Block Management is the trading name of Residential Block Management Group Ltd. The company holds ISO 9001:2015 certification and is a member of The Property Ombudsman. It manages over 3,000 homes across more than 160 developments in Plymouth, Devon and Cornwall. Services include residential block management, estate management and Right to Manage support.
Plymouth Block Management has won ARMA ACE Awards, including Smaller Managing Agent of the Year in 2017, and was shortlisted for the ACE Awards 2026. It uses named client accounts with Lloyds, one per property, and requires contractor invoices to include before-and-after photos. A resident portal supports communication, and the company acknowledges repairs within 24 hours.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Since taking over the management of Leeward House, the team at Plymouth Block Management have made a real difference. They are professional, responsive and very easy to work with, and have quickly built excellent relationships with our RTM Directors, leaseholders and residents. Independently and locally owned, with a team of local supplier built over many years, they’re proactive in dealing with issues and genuinely care about delivering a consistently high standard of service. Communication is always prompt and informative. It’s refreshing and a pleasure to work with a managing agent who prides itself on the services it delivers. In summary, I wouldn’t hesitate to recommend Plymouth Block Management to any RTM Company looking for a first class property management agent.
We have recently , been managed by Plymouth Block Management and so far they have provided clear and reliable service , with constant feed back and communication .
Excellent service from Plymouth Block Management. Professional, responsive, and always helpful whenever we’ve needed assistance. Communication has been clear throughout, and they’ve made the management process straightforward. Highly recommended.
Amazing response from PBM on a maintenance issue in one of my buildings. Fast and efficient response on a bank holiday, beyond impressed.
Had a really great experience with Plymouth Block Management. They got back to me so quickly and sorted my issue with no stress at all. What I loved most is that you actually speak to real people who genuinely care, not just robots or automated replies. It made everything feel so much easier and more personal. Highly recommend!
Dear property management of pbm, thank you for inspecting my fire door. It was done in swift succession. I’d like to also thank the kind young lady who inspected it with a professional and polite manner.
I would like to take a moment to thank the team, especially Janine, for their/her help with our flat. Any issues that we have had have been met with a swift response, plan of action and resolution within an acceptable timeframe. I am kept in the loop with updates from themselves and third parties involved. I have felt listened to and respected with all of my concerns. Janine is always very responsive and a pleasure to speak to.
Letting agents & property management in Plymouth compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Plymouth are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Moorview Lets - Professional HMO's in the Centre of Plymouth | ★ 4,9 | 243 | No |
| 2 | Plymouth Homes Lettings | ★ 4,9 | 68 | No |
| 3 | The HMO Pro | ★ 4,9 | 58 | Yes |
| 4 | Ocean Properties | ★ 5,0 | 12 | No |
| 5 | Martin & Co Plymouth Lettings & Estate Agents | ★ 4,8 | 1094 | No |
| 7 | Plymouth Block Management (this page) | ★ 4,0 | 163 | No |





