James Douglas - Cardiff

I had a great experience with Alisha Payne while applying for a one-bedroom property. She was professional, friendly, and efficient throughout the entire process. Alisha kept me informed at every stage, responded promptly to my questions, and made the application process straightforward and stress-free. Her excellent communication and willingness to help were greatly appreciated. I would highly recommend Alisha to anyone looking for a smooth and positive letting experience. Thank you, Alisha, for your support and assistance.

I had a fantastic experience with James Douglas, especially thanks to Adam and Cerys. The whole process of securing my property was smooth and stress-free. Communication was excellent throughout, and I was always kept informed every step of the way. Adam was incredibly professional and always happy to help with any questions or issues I had, making the entire experience straightforward and reassuring. Cerys was also brilliant, providing great support and ensuring everything moved along efficiently. I really appreciate all their hard work and would highly recommend James Douglas to anyone looking for a professional, reliable, and friendly estate agent. Thank you both!

Really easy process, within 2 weeks all documents sorted and got my keys to my new home! Alisha was particularly helpful and made the process very smooth! Many thanks:)

I want to express how impressed and happy we’ve been with Abbas. We deal with a lot of estate agents and without doubt Abbas is the best I’ve ever dealt with. He consistently goes above and beyond, he’s responsive, pro active & all round lovely guy. He feels me with confidence and it’s a pleasure working with him. He’s sold 3 of our properties in the last couple of months, he’s an absolute gem to James Douglas. I feel it’s important to pass this on as his efforts deserve recognition.

I would like to share my sincere appreciation for Adam in the lettings team, who went above and beyond to support us throughout the process. He was consistently professional, responsive and proactive, making what could have been a stressful experience feel smooth and well managed. Adam took the time to understand what was needed, kept us updated, and was always willing to help with any questions or issues that arose. His knowledge, patience and excellent customer service made a real difference, and I am very grateful for all of his support.

Seraph property management have managed my properties the past few years and they do an amazing job. No issues ever and they make being a landlord really simple. Highly recommend

We were assisted by Alisha Payne on renting a property recently. Alisha helped us to go through the renting process smoothly and in such a professional manner. Alisha is extremely helpful and has extensive experience in providing information and support. We really appreciate Alisha's support. Thank you so much Alisha.