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Cardwells Estate Agents Bolton

Cardwells Estate Agents Bolton

4.9(330 reviews)See reviews ↓·Bolton

About the company

Cardwells Estate Agents is a family-run estate agency founded in 1982, with over 40 years of experience. The firm holds professional memberships with NAEA, ARLA, and ICBA, and is a member of the National Association of Estate Agents, the Ombudsman Scheme, and the Association of Residential Letting Agents. It is also a member firm of Propertymark. Offices are in Bolton and Bury, with the Bury office on Market Street since 2006; the agency originally started in Swinton. It provides a complete estate agency service, including valuations, marketing, viewings, and after-sale support, and offers a no sale no fee policy.

Every sale is actively managed by a company director with regular reviews. The agency specialises in property management and rental management, and can introduce clients to independent financial advisers, solicitors, energy assessors, and gas safety engineers. Selling covers much of Lancashire, including Manchester, Walkden, and Worsley. Properties are advertised on Rightmove, Zoopla, PrimeLocation, FindaProperty, Globrix, Home24, The Times, The Sun, The Sunday Times, The Independent, The Telegraph, AOL, MSN, Facebook, and Twitter.

It produces high-quality glossy brochures for each property with multiple photographs. Cardwells is a trading name of Fivegate Ltd and is a Bronze Patron Member at Bolton Hospice. It has been recognised as a multi-year Gold Winner at the British Property Awards for both sales and lettings, and was awarded Gold Winner Estate Agent in Bolton for 2021, 2022, 2023, 2024, and 2025–2026, and Gold Winner Letting Agent in Bolton for 2022, 2023, 2024, and 2025–2026. The British Property Awards are judged through independent mystery shopping assessments.

What customers say

Based on genuine customer reviews

Bolton residents repeatedly describe Cardwells Estate Agents as a team that removes much of the strain from moving home. Reviewers highlight the friendliness and professionalism of staff involved in buying, selling and letting, with the Bolton office regularly singled out for being genuinely helpful and accommodating. Communication is a frequent theme: updates are said to arrive consistently through messaging and email, questions are answered openly, and progress is chased to keep sales moving. Named individuals appear often in accounts, with Pam praised for arranging viewings around demanding schedules and driving matters towards completion, Deanna and David credited with making a first letting experience straightforward, and Christian, Stephen and Claire Jacob thanked for their work on valuations, sales and keeping people informed.

Fast response comes up regularly, including a same-day appointment arranged after a difficult experience with another agency. Landlords and tenants mention property management and letting services, while repeat customers describe returning for further sales and purchases, together with valuations and marketing advice. Transparent answers and considerate handling of sensitive sales, including one following a bereavement, also feature. What emerges is a proactive team that stays approachable from first enquiry through to the final paperwork.

Apartment Letting AgencyCommercial property estate agentApartment Rental AgencyProperty management companyEstate Agent

Reviews

Reviews are taken from publicly available sources.

DJ
D Johns27 August 2026

I've used Cardwells on a number of occasions now both to buy and sell properties and have always been provided with an excellent level of service throughout the process from the team. Will defintely use again !

SF
Sandra Ferns19 June 2026

I highly rate the service and the friendliness you get from Cardwells Estate agent. Every member of staff at the Bolton office are genuinely helpful and accommodating. 5 stars all the way. Thank you for the past 2 years

MS
Michael Spratt18 June 2026

Cardwells have been the most helpful & easy to communicate with. They’ve taken the stress out of our move into our gorgeous new home. I cannot recommend enough.

AG
adina ghirau8 June 2026

We couldn't be happier with the service we received from Cardwells when selling our property. After being on the market with a different agency for two years with no success, Cardwells took over and completely transformed the process. From the initial valuation and marketing advice right through to completion, the entire team was professional, approachable, and incredibly proactive. A special thank you to Pam, who was fantastic at communicating with us every step of the way. Even when complications arose, she smoothed things out and liaised perfectly with our solicitors to get the deal over the line. They achieved a great sale price for our home and we highly recommend them to anyone looking to sell, especially if you've struggled elsewhere!

MN
Mafia Nahid2 June 2026

Cardwells is a brilliant estate agent, I had such a lovely experience with them purchasing my dream home. Such a lovely and friendly team. Pam especially was a great help and was so lovely. Everything went super smoothly, cardwells was brilliant with quick communication or answering any questions I had. I would 100% recommend and I would definitely use again.

KM
Kevin McKeown23 May 2026

From meeting Christian when he came to value the property after my dad had died and then Stephen when I decided to sell, I have been treated with professionalism and courtesy. Claire Jacob has been excellent keeping me informed and up to date. Thank you Cardwells for all you’ve done to help with this sale.

JW
Jacqui Ward23 May 2026

As a buyer moving into the area, I’ve dealt with a lot of estate agents recently and honestly been shocked at how poor many of them are — not returning calls, not listening to what you’re looking for, and showing very little interest once you enquire, I genuinely feel sorry for the people paying for a service through them they are not receving.That’s why this team stood out so much. They were friendly, professional, proactive, and genuinely went out of their way to work around my travel schedule and help me view properties. You genuinely feel valued, and I’d highly recommend them to anyone selling their property. For anyone who currently has their house on the market with this company, I can honestly say from my experience of the estate agents in the area you are selling through the best agent.

Estate agents in Bolton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bolton are compared.

RankProviderRatingReviewsOpen Sat.
1Open House Estate Agents Bolton★ 4,9358Yes
2Cardwells Estate Agents Bolton (this page)★ 4,9330Yes
3The Purple Property Shop - Estate Agent Bolton★ 4,8798Yes
4Harrisons Estate Agents - BEST Estate & Letting Agent Bolton★ 4,81075Yes
5Entwistle Green Sales and Letting Agents Bolton★ 4,7335Yes
Contact
+441204381281www.cardwells.co.uk11 Institute St, Bolton BL1 1PZ
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–15:00
Sunday12:00–15:00