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Buckley Frayne

Buckley Frayne

4.7(669 reviews)See reviews ↓·Manchester

About the company

Buckley Frayne is an estate agency in Manchester established in 2009 by Mark Buckley and Paul Frayne. The firm has over 20 years of experience. It provides residential sales and lettings services, and operates an in-house maintenance team.

What customers say

Based on genuine customer reviews

Renters and buyers of flats around Manchester recur throughout accounts of dealings with Buckley Frayne, and the same strengths keep surfacing. Communication is the thread running through most feedback: emails and calls are answered promptly, queries are handled without chasing, and next steps are explained clearly so reference checks, documents and completions move forward without friction. Named members of staff appear repeatedly. Shannon is credited with going beyond expectations and making sure a property was ready ahead of a holiday; Eloise and Ellouise are associated with detailed knowledge of apartments and patient guidance during searches and purchases.

Isabella stands out for handling a leak courteously, arranging a contractor for the following day and calling personally with an update once the repair was finished. Cameron is described as quick to reply on email and effective at resolving issues, while Amileigh Bowles is thanked for seeing a sale through after a period of letting management. Longer-standing tenants remark that problems are sorted efficiently, and purchasers note that coordination between the parties is well handled. Professionalism, speed and care across letting, management and sale are the qualities that come through most consistently.

Property Rental Agency

Reviews

Reviews are taken from publicly available sources.

HP
Hiren Patel15 July 2026

Amileigh at BuckleyFrayne Estate Agents did a marvellous job in getting the property let for us. She was incredibly proactive all the way through the process. A true asset to the team.

LA
Laura Aprilescu9 July 2026

I have been renting a flat through Buckley Frayne for the past few years, and throughout that time they have consistently been responsive, professional, and clear in their communication. Whenever any issues have arisen, they have been quick to help and ensure they are resolved efficiently. A special mention goes to Isabella, who always responds promptly, is happy to arrange a call to discuss queries, and clearly explains the next steps so I always know what to expect. I can rely on her to liaise efficiently between me and the landlord, making the whole process smooth and stress-free. Isabella also makes sure that announcements from the building's management company are forwarded promptly. This helps me avoid unnecessary inconveniences or missing important updates. Overall, my experience renting through Buckley Frayne has been excellent, and I would happily recommend them to anyone looking for a reliable and professional letting agency.

WA
Waheed Akhtar7 July 2026

Do **NOT** use this estate agency. They will mess you around. We agreed on a flat, but at the very last minute they let it to someone else. Completely unprofessional. I also believe many of the recent positive reviews appear to be fake or botted. I've spoken to numerous people who have also had bad experiences with this agency. In the end, it was probably a blessing in disguise. AVOID!

SS
Safwan Shahid6 July 2026

Cameron my property manager was excellent, all issues were resolved promptly and she was very responsive on email too. Had a great experience with Buckley Frayne.

RC
Rosario Caiazza20 June 2026

I recently completed the purchase of my flat, and I want to give a huge thank you to Ellouise and Amileigh for their outstanding support throughout the entire process. From start to finish, everything was handled with clarity, efficiency, and real professionalism. They guided every step of the transaction in a way that made a potentially stressful experience feel smooth and well-managed. What really stood out was how they coordinated everything so seamlessly,it genuinely felt like they were always one step ahead, making sure nothing was missed. The whole journey was not only successful but also memorable in the best possible way. I’m very grateful for their dedication and hard work, and I would highly recommend Ellouise and Amileigh to anyone going through a property purchase. Epic sale!!!

AT
Alex Tam20 June 2026

I would like to thank Isabella for handling the leak in my flat. She was courteous and responsible. Excellent communication between us and prompt arrangement to have a contractor come by my flat on the next day. After the contractor visited my flat, Isabella personally called me to give me an overview of the situation and further arrangement with the contractor. The leak was fixed thanks to Buckley Frayne hiring professionals like Keith. Highly recommended letting agency!

SA
Sydney Abeloe5 June 2026

Buckley Frayne made the leasing process very simple. All details were well communicated and interactions were all pleasant. Ellouise is very friendly and had knowledge of property details. We enjoyed her as a letting agent.

Estate agents in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Savills Manchester Bridge Street★ 4,9295Yes
2The Manchester Estate Agent★ 4,953No
3Kaytons Estate Agents - Manchester★ 4,8575Yes
4Buckley Frayne (this page)★ 4,7669Yes
5Henry Wiltshire Estate Agents Manchester★ 4,757No
Contact
+441612360004www.buckleyfrayne.co.uk6-14 Great Ancoats St, Manchester M4 5AZ
Working hours
Monday08:45–17:30
Tuesday08:45–17:30
Wednesday08:45–17:30
Thursday08:45–17:30
Friday08:45–17:30
Saturday08:45–18:30
SundayClosed