Blue Property Management UK Limited

WORST SERVICE. COMPLETE WASTE OF RESIDENTS' MONEY. To add to Courtney's review, I live on the same estate and can honestly say my experience has been just as frustrating. Blue Property Management proudly provides a head office phone number, but it's printed in such a light grey font that you'll need a magnifying glass to find it. In hindsight, that feels like a fitting introduction to the level of transparency residents can expect. Once you have finally found the number, good luck getting anyone to answer it. You would probably have better odds of winning the National Lottery jackpot than speaking to someone who can actually help. Meanwhile, residents are left repeatedly chasing updates while paying thousands of pounds every year for a service that simply doesn't reflect the money being charged. Our estate is paying around £25,000 per year just for maintenance, I am not including other charges here, yet the communal areas regularly look neglected. The grass is left uncut and looks like cornfield, weeds are everywhere, and the landscaping is nowhere near the standard you would reasonably expect for those fees. It leaves residents asking a simple question: where is the value for money? The administration we are paying for appears to consist mainly of sending one letter a year? Beyond that, communication is poor, responses are slow or non-existent, and residents end up spending their own time repeatedly chasing for basic information. At this point, it feels like we are doing part of the management company's job ourselves. To put things into perspective, nearby estates around Snowhill, Wakefield reportedly pay around £100–£150 per year and their communal areas look far better maintained than ours. Those estates look cared for. Ours looks forgotten despite paying significantly more. Looking at the number of similar reviews from other residents mentioning poor communication, rising charges and maintenance that doesn't match the fees, it seems our experience isn't an isolated one. The residents would be delighted to see Blue Property Management leave and allow a competent service provider to take over, as BPM cannot provide the standard of service residents are paying for, then perhaps it's time to let a company that actually communicates with residents, answers the phone and maintains the estate take over. Residents don't expect miracles. We expect transparency, accountability, and a service that reflects the money we pay. At the moment, Blue Property Management seems exceptionally good at collecting service charges and remarkably poor at delivering the service those charges are supposed to fund. I wish, I could have a chance to select only 1% of the 1 star

Avoid this company they currently manage an estate that I own the free hold to. They are charging high fees but are barely providing any services and they are doing this simply because the law says they can get away with it. This company is a complete fraud

I deal with Beth Morgan-Goodman at Blue Property and she's great! Communication is always clear, she is organised and makes sure everything is straightforward.

Avoid at any cost. Do not buy houses if they are managed by this company. You will end up paying for services that you never receive. The amount of evidence i have of them not doing the job is ridiculous.

As a contractor working closely with Beth Morgan-Goodman, I can honestly say she sets the standard for property management. She is professional, organised, and always communicates clearly, which makes every job run smoothly from start to finish. Beth is proactive in addressing issues, provides precise instructions, and ensures everything is completed to a high standard. Payments are handled promptly, and there’s a real sense of trust and respect in the working relationship—something that’s not always easy to find in this industry. It’s always a pleasure working on her properties, and I wouldn’t hesitate to recommend her to both landlords and other contractors looking for a reliable and efficient property manager.

We have worked alongside Blue property management for a while now, communication with Beth Morgan Goodman is clear and easy which makes our job so much easier! Look forward to upcoming future works!

Absolutely awful company, bullying tactics, raise random invoices in the hope you will pay them only to then send a credit note, make up outstanding balances and then bombard you with threatening letters even though they cannot prove what they are charging you for.