Reviews
4.7 / 5 · 415 totalI've just sold my mums house through your move and have had the best experience from start to finish. They kept me fully informed of all the people that had viewed the house and sent emails to confirm the feed back, I would definately use them again if i needed to sell a house, really great people, very helpful.
Excellent experience with Yours move. MR Jai Bhardwaj is a very nice and friendly. Always active on calls.Highly recommended. We r very happy clients.. Thank u Mr Jai Bhardwaj….
We purchased a property through Your move Leicester in April 2026. Abi Laney guided us through the process from viewing the property to completion. She was knowledgeable and informative and built a good rapport with both the vendor and ourselves. Due to being in a chain and other complications it wasn't a straightforward purchase. However, Abi kept us informed and worked extremely hard to push the sale forward. Excellent communication skills on her part made the whole process smoother. If ever she wasn't available, she would ensure someone else was and she even went the extra mile to email/ call me to let me know the name of the person acting in her absence. I don't think I appreciated the full extent of 'behind the scenes' conversations that happen when a house purchase is agreed as so many organisations are involved. Abi was fantastic throughout and I'm glad she was part of our journey. Thank you for all you and your team have achieved on our behalf.
I had an excellent experience with Your Move, especially with Abi and Lewis. They were incredibly helpful, knowledgeable, and kept me well informed throughout the entire process. They always responded to my emails promptly and regularly called to keep me updated, which gave me great peace of mind. Buying my first property was a very stressful experience, but their friendly, approachable, and supportive attitude made all the difference. They were always happy to answer my questions and guided me through every step with patience and professionalism. Thank you, Abi and Lewis, for making what could have been an overwhelming process so much easier. I would highly recommend Your Move to anyone looking for an estate agent that genuinely cares about their clients.
From start to finish, valuation manager at Your Move; Katie Hill was so efficient in helping me to achieve my desired goal. She conducted her market research and prepared results according to my needs and the outcome was positive. She asked the right questions, provided useful information, and also gave me the opportunity to enquire further without any pressure. Katie was extremely informative, helpful, and communicated excellently throughout the entire process. I would definitely recommend and utilise Katie again in future. Her professionalism and attention to detail was spot on
Excellent service through out the journey. All the staff show professionalism. I am especially impressed by the manager, Abi, who would often go an extra mile to accommodate my personal circumstances during the stressful period of time. Her understanding and willingness to help constantly touch me. She is also good at communicating between different parties, making both the buyers and sellers well informed. Based on my own experience, I would highly recommend Your Move if you are thinking of relocating.
Where do I start with this scammy company.. from the first interaction to the last it’s been nothing but hell. Our landlords switched from Hortons to Your Move randomly and we were told to contact your move so we can go through the rent changes as we needed to pay the recent rent so, I emailed Lewis and got no reply for days and days so we called your move and not one person had any idea about what was going on, until finally Lewis responded back saying he was on annual leave, an automated message would’ve saved all my time waiting for a response and stressing over late payment. Then, a couple months later we had an issue with electric, we couldn’t use our stove or oven so were unable to make food for nine days and we got absolutely no help whatsoever, we had to order takeout which we weren’t even reimbursed for even though the electric fault wasn’t our doing, we emailed Lewis countless of times and he’d either ignore it or tell us pretty much it weren’t his problem and to contact some number he gave because he “wasn’t allowed to do it” and finally when they sent someone out days later it turns out the electric was back to working so we had no idea how many days we could’ve started to make food again as we were scared if we tried ourselves we’d worsen the issues. Whenever I had phone calls with him he’d say something but if i mentioned it in emails he would say it’s something he never said, he even on call schedule two viewings in one week so I made sure I was home from work to be ready for early viewings and when no one came I emailed and he said that he never said that day but I wrote it on my notes as we had the call so.. Lastly, apart from already having the struggles of moving out we were being rushed and told someone was moving in the next day so clearly they don’t do proper inventory checks but I’ll get further into that, we’ve moved out everything was fine we heard absolutely nothing all we got was an email our reposit was closed and ended then randomly 17 days later after we moved out we got a message saying reposit was reopened and we have to pay for repairs, the idiot landlords and agency collectively decided to try and scam £1,384.62 thinking we’d just drop to their mercy and pay it because we’re a young couple well jokes on this company, I have lots of photos and videos in my camera roll thanks to my cats and I have the inventory list which they should have went through before trying to charge us for things we didn’t do, we were charged for things we have raised to the previous agency and landlords so your move should have got all that information. Regardless after all that time they’ve wasted of mine and stress caused I only owe £100 so Lewis if you’re reading this go learn to spell because your emails were very unprofessional and clearly this company doesn’t care about the people just causing stress and money and being intimidating. The only person at your move who was a delight was Delani, she was doing the real viewings and was very nice and respectful and I think Lewis could learn a thing or two from her. You should be sorry because what I went through was despicable. proper businesses have an automated message to say they’re out of office so people aren’t left for days with nothing, the advisory to report to the maintenance team wasn’t given to us instantly we had to report our issue multiple times, you guys were too lazy to move with pace, yes we were supposed to give keys on the 30th however I called Lewis as soon as the office opened on the 31st to say it’ll have to be in the evening on the 31st instead as we had to give the van we hired back so we could only re hire again the next day and we work so try moving whilst working. Instead of being nice on the call he decided to be hostile and not let me speak and then proceeded to lie that someone was due to move that day, so someone was moving on New Year’s Eve without the property even being checked. Clearly there was no damages to the property as only had to pay for the wardrobe I left which I was leaving in a good gesture for new tenants.