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William H Brown Estate Agents Holderness Road, Hull

William H Brown Estate Agents Holderness Road, Hull

4.5(239 reviews)See reviews ↓·Hull

About the company

William H Brown is a trading name of Sequence (UK) Limited, which is part of the Connells Group of companies. Sequence (UK) Limited is an appointed representative of Connells Limited, authorised and regulated by the Financial Conduct Authority. Sequence (UK) Limited operates a national network of over 320 offices under 12 different trading names. The Holderness Road branch covers the east of Hull including Garden Village, Greatfield, Bilton Grange, Longhill, Sutton, Bransholme, Kingswood and Sutton Park, as well as East Hull villages such as Thorngumbald, Burstwick, Hedon, Preston, Sproatley and Bilton.

The branch's listers are Steph and Patrick; sales negotiators are Demi-Leigh, Patricija, Henry and Callie; mortgage consultants are Demi and Jade; administrators are Anna and Elizabeth. The lettings team is led by Senior Lettings Manager Liz, supported by Lister Lily and Negotiators Roberto and Amelia. Property Manager Carolyn leads the in-house property management team, supported by Property Co-ordinators Hayley, Jordan and Chloe.

The branch offers both managed and non-managed lettings services for landlords, a Help to Find service, in-house home conveyancing, and lists properties on Rightmove, Zoopla and OnTheMarket. Enhanced marketing packages include social media campaigns, audio tours, professional photography and floorplans. The company supports Dementia UK as its charity partner. The branch's main services include buying, selling, renting, lettings, auctions, conveyancing, mortgage services, survey and valuation, and new homes.

What customers say

Based on genuine customer reviews

Professionalism and personal attention stand out across accounts of this Hull estate agent, with staff repeatedly credited for guiding clients through significant decisions. Steph receives particular praise for valuations, having combined a friendly, confident manner with accurate pricing guidance, and several sellers note that properties went under offer rapidly after listing, with photography and viewings arranged efficiently.

Amelia is described as a welcoming presence from first contact through to completion, while Roberto is singled out for speed in matching a landlord with suitable tenants. Demi earns consistent recognition as a mortgage adviser who explains options clearly, responds quickly to questions, and chases solicitors and other parties when obstacles arise. Patricija is thanked for taking time to show available homes and for following up with suitable suggestions.

The property management side draws commendation for Hayley, Jordan and Carolyn, who are described as responsive and approachable, keeping landlords informed and handling tenancy matters smoothly, including guidance on recent legislative changes. Across these accounts, clients highlight clear communication, willingness to answer questions outside standard hours, and a readiness to go beyond expectations, such as hand-delivering keys. The recurring theme is a team that makes buying, selling and renting feel manageable through attentive, knowledgeable support.

Apartment Letting AgencyMortgage lenderProperty management companyEstate agentProperty valuer
William H Brown Estate Agents Holderness Road, Hull — Customer photo

Reviews

Reviews are taken from publicly available sources.

CW
Chris Woodward31 July 2026

We had our house valued by Steph. Absolutely brilliant ambassador for William H Brown. A credit to the company. Steph was highly professional, and made us feel at ease with such a big decision in our lives. Steph said our house would sell easily, she was right. It sold in 36 hours. Thanks Steph.

LS
Leoni Salter24 July 2026

We can’t recommend Demi at William h brown enough! We first contacted her about one property, but after taking the time to understand exactly what we were looking for, she sent us several other options too. She wasn’t pushy and genuinely wanted to help us find the right home. One of the properties she suggested turned out to be the perfect one for us, and we couldn’t be happier. Demi was friendly, responsive, professional and kept us updated throughout the whole process. Thank you so much for making what can be a stressful experience so much easier!

ND
Nancy Das8 July 2026

I had a wonderful experience with Amelia at William H Brown. She was absolutely amazing throughout the entire process and guided me in the right direction from the very beginning. She was always helpful, professional, and quick to respond to any questions I had. What impressed me the most was how efficiently she handled everything. Thanks to her hard work and dedication, I was able to find a home and move in within just 3 days! She made what could have been a stressful process feel smooth and straightforward. I highly recommend Amelia to anyone looking for a reliable and supportive letting agent. Thank you so much for all your help!

KC
Keagan Colrein6 July 2026

I had an amazing experience with William h brown. The team was great and big shout out to Roberto for being swift and finding me a lovely family that will take care of the property

FR
Faye Renner29 June 2026

Excellent customer service by Steph Heil at William Brown Holderness Road. She is friendly and approachable; always eager to help or answer any enquiries even out of office hours; going above and beyond to hand deliver keys back. Thank you for all you have done for me it is appreciated. I highly recommend William Brown and Steph Heil and I will be returning.

JG
Jodie Guy22 May 2026

I’ve always found this estate agent to be friendly, professional, and extremely helpful. The team are always happy to answer any questions and provide support whenever needed. A special mention to Hayley, who took the time to talk me through the Renters Rights Act and explained everything clearly and patiently. Her knowledge and willingness to help made the whole process much easier to understand. Excellent customer service and a great team—I would highly recommend them.

C
CR22 May 2026

I’ve had an excellent experience with the property management team. In particular, I’d like to thank Hayley, Jordan and Carolyn for their outstanding service, professionalism and support. They have always been responsive, approachable and efficient, keeping me well informed and handling everything smoothly. I especially appreciate all of their help during the recent changes to Renters Rights legislation, where their knowledge and guidance made the process far easier and much less stressful . It’s reassuring to know my property is being looked after by such a dedicated and reliable team. I would highly recommend their property management services.

Estate agents in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Beercocks Estate Agents★ 4,8266No
2Beercocks Estate Agents★ 4,7469Yes
3Symonds and Greenham★ 4,7267Yes
4William H Brown Estate Agents Holderness Road, Hull (this page)★ 4,5239Yes
5Reeds Rains Estate Agents Hull★ 4,5340Yes
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–14:00
SundayClosed