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Seraph Property Management

Seraph Property Management

4.4(491 reviews)See reviews ↓·Cardiff

About the company

Seraph Property Management is a specialist commercial and residential property management company. It provides professional property management services in Cardiff and beyond. The company offers a full range of property management services from one-off advice to full bespoke management. It specialises in residential and block management as well as domestic and commercial property maintenance. Its clients range from individuals with one property to letting agents, freeholders, leaseholders, developers and receivers of rent. It works with other management companies for their maintenance and facilities management. Its core management team is based in Cardiff.

The team is supported by Site Agents or Housing Officers who visit the portfolio regularly. These Site Agents or Housing Officers are based in the area relating to the block along with trusted contractors for emergencies and general day-to-day work. The company invests in its team and hires the right people. It can tailor its services to clients' needs. Its company values are Teamwork, Integrity, Innovation, Accountability, Customer Service and Knowledge. Its case studies include Trivallis Housing Association, Cathedral Gardens, Damside, Great House Farm, Stadium Plaza, Corp Yard, Celestia, Chesil Park, Heath Veterinary Group, Rust Group and The Knapps.

It trades as Seraph Estates (Cardiff) Limited. Seraph Estates (Cardiff) Limited is registered in Wales. Seraph Estates (Cardiff) Limited is an Appointed Representative of A-One Insurance Services (BMTH) Limited, which is authorised and regulated by the Financial Conduct Authority. It offers mixed use and commercial property management, purpose built student accommodation management, build to rent property management, fire risk assessment services, block management and right to manage, residential property management, facilities management, portfolio property management, and investment and asset property management.

What customers say

Based on genuine customer reviews

Seraph Property Management holds a 4.4 rating from 491 reviews. Reviewers, largely leaseholders and landlords in managed blocks, repeatedly praise block and property managers including Callum and Chloe Peachey for responsive, professional handling of queries and lease matters, with one long-standing resident noting real improvement in block standards after Callum took over. Ameera is also praised for proactive coordination of maintenance work across multiple properties. The reviews are uniformly positive with no recurring concerns noted.

Commercial agent

Reviews

Reviews are taken from publicly available sources.

JB
James Beasley12 July 2026

The service we receive has certainly improved since Callum, Jason and Leah have been involved. This is the first time in many years we've seen real progress towards the goal of bringing the apartment blocks back up to a good standard. Many thanks Seraph.

HG
Heather Guy11 June 2026

Callum. Has been our block manager for over a year and has been not only.very efficient but also very responsive to issues raised. He is by far the best manager we have worked with in the past 9 years that I have lived at 55 Ninian Road.

KY
Khin Yu Sandar Wint11 June 2026

I had a very smooth experience with the service throughout my tenancy. They were always quick to respond, helpful, and professional throughout the process. Chloe Peachey was especially friendly, and efficient in answering our questions and helping us along the way. I would highly recommend their service.

RS
Roger Smith25 May 2026

Seraph manage a number of properties on behalf of my son and I and the experience has been first class. Nothing is ever too much trouble. Big shout out in particular for Chloe (Peachey) who has provided an excellent service when we have needed things sorted. Thank you Chloe, you are a star!

J
Jess1 May 2026

I contacted Chloe Peachey with a query and was really pleased with how she handled it. She responded promptly, with clear communication, and made sure my question was fully resolved. It made the whole process much smoother and less stressful. I appreciate her professionalism and helpful approach! Thank you Chloe!

HG
Harsha George29 April 2026

Chloe has been brilliant in helping us navigate our lease renewal process. She made everything straightforward and was very understanding of our timeline. Great communication throughout.

NS
Niti Srivastava22 April 2026

Great service and great help. Chloe Peachey was the one coordinating with us. She helped us in multiple ways by going above and beyond to resolve our issues. We are happy with the service.

Letting agents & property management in Cardiff compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Cardiff are compared.

RankProviderRatingReviewsOpen Sat.
1Jupiter Sales and Lettings★ 4,8107No
2Albany Property Services★ 4,7152Yes
3The Letting Station Cardiff Estate & Letting Agents★ 4,7129No
4CF24 Property Services★ 4,753No
5Harry Harper Sales & Lettings - Cardiff★ 4,4177No
6Seraph Property Management (this page)★ 4,4491Yes
Contact
+442921671444www.seraph.pmSt Martins Row, 1, Cardiff CF24 3RP
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–17:30
Saturday09:00–16:00
SundayClosed