Portello - Lettings

Portello is a Brighton-based lettings, letting agency and property management firm founded by Peter Phillips. Phillips has over 22 years of experience and has negotiated over £523 million in property sales. Karen Morris is Lettings Director, with more than 20 years of experience in residential lettings, property management and investment. She began her career with ARIM, a subsidiary of Allsop, and later worked at Star, a property and investment group with an international portfolio spanning six countries and valued at over £150 million.

The company was founded following the passing of Vicki Phillips, a respected buying agent in Brighton & Hove. Portello is regulated and accredited. Services include property purchasing, property investment, rental search and corporate relocation, luxury property management, property portfolio management, managed sale, and second home property management.

People letting flats in Brighton, together with the landlords who instruct the office, describe a service that stays in touch from the first instruction through to the final check-out. Replies come back quickly, and the referencing of new tenants is widely described as thorough and neatly arranged. Several named members of staff feature in accounts: Michelle for prompt answers that kept matters moving, Brooke for practical solutions that eased the strain of renting out a property, Karen for attentive care of clients, and Peter Phillips for applying skill and expertise to properties let and managed on behalf of a company over an extended period.

Communication, professionalism and organisation are recurring themes across the feedback. A roofing contractor that has worked alongside the office notes that projects run without difficulty and gives particular thanks to Peter and Brooke. The situations described include new tenancies starting, flats being let out and a check-out being completed, and reviewers express confidence in how both fresh lettings and continuing management are carried out. Landlords letting and managing through the agency report consistent reliability, while tenants value being kept informed at each stage.