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Plymouth Homes

Plymouth Homes

4.7(118 reviews)See reviews ↓·Plymouth

About the company

Plymouth Homes was established in September 1999 by Ian Mitchell and has 25 years of experience. It is an independent letting and estate agency operating in Plymouth and the surrounding areas. The firm is a member of CTSI. Jacqui Courtier is the Lettings Director and co-owner of Plymouth Homes Lettings.

Plymouth Homes launched its lettings arm in March 2014. The agency has a team of 20 highly skilled individuals. It offers buying, selling, letting, and renting services. Plymouth Homes provides Energy Performance Certificates (EPCs). It offers a 'Rent Paid… Guaranteed' service.

What customers say

Based on genuine customer reviews

Plymouth Homes has built a strong local reputation on the smooth handling of sales and purchases, with the process described by customers as stress free from the first valuation through to completion. A point that comes up often is the professionalism and honesty of the team, who are said to genuinely care and to keep all parties informed at every stage, even when difficulties arise with a related purchase or when probate delays threaten a sale.

Clive Shawcross is named for the clear, plain speaking advice he gave during an initial valuation, while Claudia is singled out for the emotional investment she brought to a first time buyer's transaction. More than one review highlights the speed with which properties attract interest, one home selling within four days and another receiving and accepting an offer within a month of being listed.

The patience shown to first time buyers is noted, as is the resourceful way queries raised during viewings are followed up. Communication before and after the sale is described as reliable, with feedback provided after every viewing and buyers kept informed so that transactions are not lost. The friendly and accommodating manner of the whole team runs through many accounts, as does the confidence customers place in the agency for both selling and buying.

Reviews

Reviews are taken from publicly available sources.

S
SadistikBrit30 July 2026

Fantastic service. All the staff were lovely and were very patient/accommodating being a first time buyer. My questions during viewings were very specific which they didn't always have the answers to, but their resourcefulness to get the answers were swift and elaborate, and of course they can only divulge what the sellers give them. My only minor gripe was that the congratulatory box at the end of the process had damaged and mashed up Lindor chocolates! Which is devastating! Because Lindor is amazing! But of course it's an extra anyway. Really good service and fantastic people. Can't go wrong. Thank you Plymouth Homes for being with me on my journey. Maybe it'll happen on the other side at some point!!

KH
kevin Hallam25 March 2026

From my first meeting with Clive Shawcross I was convinced that Plymouth Homes would provide the best service. They had numerous viewings within the first couple of weeks, with feedback on all viewings. After the initial offer and negotiations, the process leading to completion was first class.

JK
John Kiely24 March 2026

The particulars of sale were incorrect. The sales details incorrectly stated that the first-floor bathroom had a low level toilet. I had to install a toilet and sink at a cost to me of £1,300. Plymouth Homes refused responsibility. My advice stay clear of Plymouth Homes/thoroughly check their sales details. I am currently going through the complaints

N
natsmillie18 November 2025

Everyone at Plymouth Homes is so lovely and helpful. We bought our house through them recently and they were so friendly and efficient that we've decided to sell our house through them too. I wouldn't hesitate to recommend them to anyone!

ML
Michelle Le Marquand20 October 2025

We used Plymouth Homes for the sale of our home. Luckily, they were also the appointed agent for the property that we were buying too! I cannot recommend Plymouth Homes enough. From the initial appointment with a valuation, many telephone calls for updates and finally, through to completion. Our experience is 100% positive and would recommend them to anyone looking for a local, trustworthy and professional Estate Agent. Thankyou Plymouth homes for your personal service 😊

AS
Andy Smith16 October 2025

I used Plymouth Homes for the sale of my late mother’s house. Clive was very professional from the outset and spot on with his market valuation. The team, as a whole, were also professional in conducting the viewings. I would thoroughly recommend Plymouth Homes to anyone selling a house in Plymouth.

CA
Carly Anderson14 October 2025

Plymouth Homes have been amazing from start to finish when buying our property through them - from the initial viewing to collecting the keys nothing was too much trouble. The whole team (especially Claudia) were amazing through the entire process! Would highly recommend!

Estate agents in Plymouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Plymouth are compared.

RankProviderRatingReviewsOpen Sat.
1Homes By Mark Keane★ 4,938Yes
2Julian Marks Estate Agents Plymouth★ 4,739Yes
3Plymouth Homes (this page)★ 4,7118Yes
4Bradleys Estate Agents Plymouth★ 4,7134Yes
5Cross Keys Estates Residential Sales & Lettings★ 4,7258Yes
Contact
+441752514500www.plymouthhomes.co.uk22 Mannamead Rd, Mutley, Plymouth PL4 7AA
Working hours
Monday09:15–17:30
Tuesday09:15–17:30
Wednesday09:15–17:30
Thursday09:15–17:30
Friday09:15–17:30
Saturday09:15–16:00
SundayClosed