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PILOT MY PROPERTY ® | Short Let Management Company

PILOT MY PROPERTY ® | Short Let Management Company

4.8(45 reviews)See reviews ↓·Birmingham

About the company

PILOT MY PROPERTY is a short-let property management company based in Birmingham. With over six years of experience, it is an Official Booking.com Partner and has won a BUILD Award in 2020 and an SME Midlands Enterprise Award in 2021. The company has 120+ live listings and lists properties on over 60 booking sites. It uses dynamic pricing that adjusts rates daily and enforces minimum-stay rules of 3 nights, 7 nights or 1 month; it never accepts single-night bookings.

Its target clients include corporate relocations, hospital placements, contractor crews and university visitors. The founders and directors are Shamil and Abbie, who lead a small independent team combining expertise in hospitality, interior design and marketing. Services include short-let management, interior advice, listing creation and revenue maximisation, along with guest vetting and optional sound-monitoring alarms and CCTV.

What customers say

Based on genuine customer reviews

A recurring observation among guests is that the apartments look exactly as advertised, with clean, well-furnished rooms that live up to their photographs. Reviews time and again mention the speed of response, whether it involves arranging a last-minute stay or dealing with a missing item promptly. Sam is singled out for attentive service across the whole booking, from the first enquiry to the end of the stay, and for being available to answer questions at short notice. Clear access instructions, often provided through video, are described as making arrival straightforward, while contact via messaging apps is praised for keeping communication easy.

Guests who needed long-term accommodation during the pandemic as key workers describe the booking process as fast and flexible, with everything required supplied. The standard of the accommodation itself, including details such as a balcony and a quiet area, comes up as a consistent strength, and furnished short-term lets are delivered reliably for stays in the city and elsewhere. Many of those commenting indicate they would book again and pass the company on to friends and colleagues.

Reviews

Reviews are taken from publicly available sources.

F
Fatou23 June 2026

absolutely terrible. he made my cousin literally move out in 24 hours because the landlord found out people were in there. she also left stuff behind in the air bnb and he kept omitting as to what he would do with the stuff. genuinely just avoid. terrible. he also got them to transfer money to an account after they previously booked on Airbnb. so please beware of that also. update: you also shouldn’t be illegally subletting apartments and forcing people to move out because the actual owner found out you’re subletting. i can confirm that this isn’t a fake review. go and view his trustpilot. everyone is literally saying the same thing and we all can’t be fake reviews. you’ll end up booking an apartment then be forced to move out in haste once the actual landlord finds out you’re there. SMH.

EK
Ejaz Khan19 May 2025

They provide a great experience for their guests. Five stars from me. Would definitely book again.

CG
Connor Gregan21 January 2025

Absolutely amazing service. Would highly recommend

МG
мιѕѕ geммa zoe ღ17 May 2021

Stayed for 3 nights and absolutely loved it. Lovely interior, clean and tidy inside. Perfect for a couple looking to spend some time in the city and perfect now covid regulations are lifting. Digbeth is down the road and filled with bars to enjoy; great food and drinks at a reasonable price. Birmingham city centre is a 10 minute walk away with plenty of shops and restaurants. Will definitely be coming back!

RB
Romone Bellinfantie23 February 2021

I can say this is the number 1 company for booking short term lets. The apartments are in spectacular condition and if anything is missing its resolved quickly. The use of social chat apps provides a good customer service experience and I will continue using this company for my short term stays in Birmingham

JP
Jaya Pall5 February 2021

Amazing service throughout. Had complications booking however there was a direct chat which was quick and easy to use with fast replies! Amazing communication throughout the whole process. The apartment itself was very clean and had all the essential items. I felt very comfortable for my weekend stay. Such amazing value for money! Would deffo recommend to others and will be staying here again in the future. Answered all my questions and emailed me on the first day of my stay asking if I required anything else. Honestly amazing! Thank you once again.

IZ
I Z15 January 2021

Excellent service provided, room was very clean and instructions of how to access the property were demonstrated clearly via videos. Can not fault this place looks the part definitely would stay again next time in in town.

Letting agents & property management in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1DLM Property Management★ 5,0114No
2KPJ Property Services Ltd★ 5,044No
3Prem Property★ 4,938No
4Imminent Realty - Real Estate Agents★ 4,857Yes
5PILOT MY PROPERTY ® | Short Let Management Company (this page)★ 4,845Yes
Contact
+443300580467pilotmyproperty.co.ukAVEBURY HOUSE, 55 Newhall St, Birmingham B3 3RB
Working hours
Monday10:00–17:00
Tuesday10:00–17:00
Wednesday10:00–17:00
Thursday10:00–17:00
Friday10:00–17:00
Saturday10:00–17:00
Sunday10:00–17:00