Peter Alan Estate Agents - Swansea
About the company
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
I found Chris to be knowledgable, approachable and professional when viewing a property that I have now purchased. Chris was well read on the property and was able to answer questions as I had them. Something other estate agents have failed at. Very polite, collected and An asset to the company.
Paul took care of everything for us as our mortgage broker, he was extremely helpful and always quick to respond to emails. He made the whole process easy for us and we would be happy to recommend.
Just wanted to give a big shout out to Chris Sillito from the Swansea town centre Peter Alan branch. His assistance on my property purchasing journey has been first class, clearly does his homework on the properties before the viewings and not a question he couldn't answer! Couldn't recommend going through Chris for any type of property purchase, absolute pleasure to do business with!
Excellent experience with Peter Alan. I recently moved multiple properties over to them and the entire process has been handled professionally from start to finish. It’s genuinely refreshing to deal with an estate agency that is organised, transparent, and clearly knows what they’re doing. A big thank you to Brian and Mellissa, who have been fantastic throughout! responsive, efficient, and always clear in their communication. Molly has also been great to deal with, and it’s obvious there’s a strong team behind the scenes making everything run smoothly. The difference in service compared to my previous agent has been night and day. Everything has been handled promptly and properly, without the confusion and lack of clarity I experienced before. Overall, a very positive experience and I would highly recommend Peter Alan to any landlord looking for a professional and reliable agency.
The lettings department are terrible, ive now had 2 problems with them. 1st one was i drove 2 hrs for a viewing they range me up 30 mins before viewing to cancel it as couldnt gain access. 2nd one was i paid a holding deposit and they never sent the contract out to be signed leaving me not knowing if i had the flat, so i canceled the day before movie in, im now starting a ombudsman complaint for the deposit back.
Currently in the process of buying our very first home. As young adults and first time buyers we were a little worried about the whole process, however Paul from the Swansea branch has been absolutely amazing and helped us every step of the way. This has enabled us to be confident about the whole process and the next steps going ahead. Would highly recommended !
We had an amazing experience with Peter Alan Estate Agents in Swansea. From start to finish, the service was outstanding and highly professional. Both Molly and Brian were excellent — extremely helpful, responsive, and genuinely supportive throughout the entire process. They guided us at every step, answered all our questions patiently, and made everything smooth and stress-free. We came across many estate agents in Swansea, but our experience with Peter Alan was truly unique and very fruitful. Their professionalism, transparency, and customer-focused approach really set them apart. Highly recommended to anyone looking for a reliable and efficient estate agency in Swansea!
Estate agents in Swansea compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Smiths Homes, Sales & Lettings | ★ 4,9 | 627 | Yes |
| 2 | John Francis Sales and Letting Agents Swansea | ★ 4,5 | 301 | Yes |
| 3 | Peter Alan Estate Agents - Swansea (this page) | ★ 4,5 | 315 | Yes |
| 4 | Belvoir Swansea | ★ 4,5 | 440 | Yes |
| 5 | Fresh Estate Agent & Residential Lettings - Swansea SA1 | ★ 4,2 | 234 | Yes |
