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Pattinson Estate Agents - Sunderland branch

Pattinson Estate Agents - Sunderland branch

4.4(58 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Pattinson Estate Agents comes up repeatedly in accounts of sales and purchases handled across Sunderland, where the branch covers commercial property, residential sales, valuations and property management. Named staff are a recurring feature of the feedback: Nathan is credited with enabling a buyer to complete while still based in London and with keeping communication clear between the parties involved, while Shaun is remembered for steering both the sale of an existing home and the purchase of a replacement. Pauline is mentioned often for showing prospective buyers around, revising website details quickly when an asking price changed and arranging viewings at short notice.

Fiona receives thanks for her care and for regular progress updates through a sale, Sean is described as the valuer who prices property realistically, and Lynn, Beth and Gabrielle are noted for their patience with a late mother’s property and assistance with a difficult tenant. Several reviewers highlight professionalism, kindness and a readiness to go beyond what is expected, alongside communication that continues from instruction through to completion. Repeat business is a theme, with clients returning for subsequent sales and purchases.

Commercial property estate agentProperty management companyEstate AgentProperty valuer

Reviews

Reviews are taken from publicly available sources.

JM
Jane Mcintyre12 June 2026

Outstanding service from Nathan at Pattinsons - i managed to buy a house in Sunderland whilst still in London thanks to Nathan and his team I would absolutely recommend them to anyone wanting to buy/sell properties - I am one very happy customer

AL
amanda lewis12 June 2026

Fiona at sunderland branch has shown me so much support Care and kindness throughout the sale process of my house and kept me up to date every step of the way. Honestly she has been fantastic I highly recommend her, the team and company. Thank you so much Fiona XXX

YP
Yuri P10 June 2026

Bought a property via Pattinson EA Sunderland branch. Nathan has been very helpful and facilitated smooth communication between the parties involved. Thank you!

AO
ahmed othman19 May 2025

My Experience with Pattinson Estate Agents – Low Street, Sunderland I recently booked a viewing for a 2-bedroom flat in Low Street, Sunderland through Pattinson Estate Agents. The initial booking process was handled professionally, and when I had to reschedule due to travel constraints from London, the staff member was courteous and accommodating. However, after traveling over 300 miles from London to Sunderland—a journey that took four hours—I received a phone call from the estate agent informing me that my viewing had been cancelled. They explained that the property owner had accepted another offer. What I find extremely disappointing is that I was not informed of this change earlier, especially since the agency knew I was traveling from London. They had my full address on file and were fully aware of the distance and effort involved in attending the viewing. This lack of communication resulted in a wasted trip, cost, and considerable inconvenience. My main question is: Why wasn’t I informed sooner that an offer had been accepted on the property? It seems inconsiderate and unprofessional to allow someone to travel such a long distance without updating them on such a significant change.

MB
mick brown7 October 2024

We have used Pattinsons Fawcett St Sunderland for more than one property. The service is outstanding.The staff go above and beyond to help. Sean the valuer does everything he can to market the properties realistically. lynn and Beth do everything they can to help and Pauline going out of her way to meet me with a set of keys.I was dealing with a difficult tenant and this branch went out of their way to assist.

CG
Carol Greenman6 October 2024

Pauline from Pattinsons has worked hard showing interested parties around our property, being quick to make amendments on their website such as when we reduced the asking price but best of all, keeping me informed of the progress during the sale. Thank you Pauline.

AC
Andrew Chadwick3 October 2024

I have been supporting my friend sell her home. She has difficulties with stressful situations and the team at Pattinsons in the phone and in person have been incredible! I genuinely can’t thank them enough for their care and professionalism.

Commercial property agents in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Lofthouse & Partners★ 5,024No
2Pattinson Estate Agents - Sunderland branch (this page)★ 4,458Yes
3Manor Property Management Sunderland - Letting Agency★ 3,236No
Contact
+441915143929www.pattinson.co.uk51 Fawcett St, Sunderland SR1 1RS
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed