Northern Group holds a 4.7 rating from 576 Google reviews. Landlords and tenants repeatedly praise staff including Jen Iftakhar and Chloe Lam for building trust quickly and providing consistently responsive, professional service, with one tenant of over ten years crediting Chloe for going the extra mile. One reviewer described a very negative experience with the Manchester office, alleging rude staff, entry to their apartment without consent and poor communication; this appears to be an isolated case against an otherwise consistently positive pattern of reviews.
Reviews
4.7 / 5 · 576 totalThe service provided by Jen Iftakhar at Northern Group has been nothing short of excellent. She instantly built rapport, trust and confidence from the very first conversation I had with her. As a new property investor myself, she is exactly the agent I needed on my first investment purchase, and I’ll be using her services again in the future. Her calm, clear and friendly demeanour has made the whole process a really positive experience. Thank you Jen!
Super professional, responsive and proactive since since my very first contact with Jennifer. Very helpful and easy to deal with.
I never want to deal with a different agency again! Honestly, I am mourning having to leave my amazing flat at 1 silk st, but also equally sad to leave the awesome folks at Northern Group. You operate at such a high standard, and I've only been able to find this once in ~15 years of renting all over the UK. You should be super proud of the work you do! Thank you once again for being so awsome ❤️
Thank you Norther Group for helping me in finding a fab house close to my work place & near by school. A special mention to Chloe, for dealing my request so swiftly and accommodating all my requests. Real super star. Thank you Chloe.
My partner and I are currently completing the renting process and Chloe has been incredible throughout. Extremely professional, fast responses and ready to answer any and all questions. By far the most professional and lovely agent we’ve had the pleasure of dealing with during our flat search. Highly highly recommend
Emily Utratny has been Fabulous in gaining my confidence in Northern Group leasing team over the past years. She is Proactive, Customer Oriented and always ready to step up to answer queries or take actions in resolving issues for landlords. Emily is a Gem to Northern Group 💯👍
I've been a tenant with Northern Group for over ten years, and I couldn't be happier with their management. A huge part of that is due to Chloe Lam, who manages my apartment. She consistently goes the extra mile, is always available when I need her, and is incredibly responsive in following up on any concerns. Her dedication makes a real difference, and I highly recommend both Chloe and Northern Group.