Frank Harris & Co. Southbank & Waterloo holds a 4.8 rating from 1,432 Google reviews. Reviewers repeatedly praise agents Joe O'Regan, Zak, Nicole and Freddie Papworth for responsive, professional communication that made renting and letting feel manageable, including one agent finalising an agreement outside office hours to accommodate a tenant. Landlords also mention tenants being found quickly with ongoing support through paperwork and tradesmen coordination. The reviews are uniformly positive with no recurring concerns noted.
Reviews
4.8 / 5 · 1432 totalExcellent service from start to finish from Joe. He was friendly, professional, and extremely helpful in securing my apartment. Communication was outstanding—he was always quick to respond to calls, texts, and messages, and kept me informed throughout the process. I would highly recommend his services to anyone looking for a reliable and efficient estate agent.
Had a great experience letting an apartment with Joe O'Regan yesterday! The viewing was excellent and he was able to answer all the questions I had about the apartment. We decided to rent the property and he has been really helpful in getting all of our documents sorted within a day of viewing the flat!
As a landlord, I’ve had a great experience working with Nicole over the past three years. She is very friendly, responsive, and helpful. It has been a pleasure working with her, and I highly recommend her.
I had a great experience viewing a property with Joe yesterday. He was really nice to deal with and took the time to answer all my questions thoroughly. Definitely made the whole process feel much easier!
Joe has been such a great help at Frank and Harris. When we came to him last minute he was very empathetic and supportive to the point that he finalised our agreement outside of office hours just to give us some peace of mind and accommodate for issues that weren’t his from our side. Definitely recommend Frank and Harris and if you want to be certain the job will be done asap ask for Joe.
If you need to rent a flat in the Waterloo area, Zak is your man. Was starting to loose hope and he called and said he had the perfect property, and boy was he right! Just about to sign the tenancy on our flat and it is perfect for us! Zak has been more than helpful throughout the process and stayed in touch. Knowledgable and hard working. Thanks for everything Zak!!
Finding a flat in London can be a challenge, but Joe O'Regan made the whole experience much easier. From the initial viewing to signing the contract, Joe was incredibly professional, responsive and clear about the next steps. He made a potentially stressful process feel very manageable and efficient. I’m really pleased with the service from Joe and the team at Frank Harris Tower Bridge. Thank you for helping me rent my dream flat!