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Laurels Property Partners

Laurels Property Partners

4.9(320 reviews)See reviews ↓·London

About the company

Laurels Property Partners is an estate agency based in London. The firm specialises in selling properties that have previously been unsuccessful with other agents. It operates on a no-sale, no-fee basis.

Laurels has been awarded British Property Awards gold multiple times, including in 2018, 2019, 2020, 2021, 2022, 2023, and 2024. It was rated in the top 5% by EA Masters. The team comprises over 30 partners and directors. Its main service is estate agency, including property sales and valuations.

What customers say

Based on genuine customer reviews

Property sales and purchases handled by Laurels Property Partners in London are consistently described by clients as a straightforward and well-managed experience. Several reviewers highlight the honesty and clear communication of named staff, with Katie Cullivan, Olivia Greenwood, Josh Takouni, Matthew and Fraser all singled out for praise. One thing mentioned again and again is the proactive approach taken from initial valuation through to completion, with clients noting that they never had to chase for updates. The team is repeatedly credited with going above and beyond, particularly when sales faced setbacks such as a broken chain or difficult sellers.

Buyers and sellers alike mention that the same member of staff who signed them up also showed the property and resolved problems, which made the process easier to follow. Reviewers also note the use of social media and drone footage to market homes, and the speed at which properties were advertised and viewings arranged. Professionalism, local knowledge and a friendly, approachable manner are recurring themes, as is the team's commitment to achieving a successful outcome even after previous attempts with other agents had failed.

Laurels Property Partners — Customer photo

Reviews

Reviews are taken from publicly available sources.

PT
Peter Taylor14 February 2026

Outstanding estate agents and the definition of going above and beyond. Throughout the process, they always communicated clearly what was happening and what they believed would be the best approach into selling the property. Tiffany in particular needs a special shout out for all her hard work throughout the process!

LC
Lucy Cater31 January 2026

Recently moved into a property which Tiffany supported us through the purchase. She is absolutely exceptional, her professionalism, expertise, desire to go above and beyond simply cannot be faulted. Like for many others going through the buying process, it’s not always easy and smooth, however she supported us every step of the way and her consistent communication, we could not have been more grateful for. We will be returning to Tiffany when we come to sell the property, and we could not recommend her enough to family and friends. She’s amazing ⭐️⭐️

GS
Glenn Sturgess6 November 2025

Great experience so far. Though we haven't completed a sale, our local agent Tiff Oliviera has given us every possible chance and is simply superb at her job. Tiff is tuned in to the buyers and sellers. She is always communicative, presenting the house with great attention to detail, and brings integrity and positivity to every conversation - all invaluable skills in a tough market. It's also the personal service you receive from Tiff that's really outstanding - nothing is too much trouble. Highly recommended with absolutely no hesitation - something you don't often hear about estate agents. Plus, Laurels has the most tasteful sale boards on the street.

PD
Patricia Dulon Amor14 April 2025

We’ve had a really positive experience with Laurels throughout the buying process. Olivia, in particular, has been absolutely fantastic — always helpful, responsive, and proactive. She played a key role in keeping things moving by regularly chasing both sides and keeping everyone informed. Her support made a real difference in what can often be a stressful process. A big thank you to Olivia and the team at Laurels for all their help!

Z
Zul29 March 2025

We sold our home through Laurels agl, they were the second agent we used. Matthew was able to get the property advertised and within days we had viewings. He was present himself at viewings and was easy to communicate with. Would definitely consider using Laurels if I'm purchasing or selling in future.

AM
Alison McWilliam9 March 2025

We used Laurels for the sale of our flat as well as purchasing our onward property. Our assigned estate agent was April who was absolutely brilliant. April communicated with us for both transactions, always keeping us in the loop and up to date. She was incredibly efficient and organised, responded and dealt with queries quickly in order to maintain progress and was always willing to talk whenever we needed. We found her very friendly, genuine and caring. Great service.

RM
Rosie McNamee6 March 2025

Laurels were honestly above and beyond all my expectations. Moving is never easy and through all the ups and downs they made my life easier. In particular Josh Takouni was great - really quick and clear communication and always proactive, I never had to chase anything. His professionalism was evident in the way he dealt with prospective buyers too - and a far cry from what we had on the other side of the chain! If Laurels cover your area I highly recommend using them - impeccable service and really a cut above other estate agents.

Estate agents in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1Story of Home★ 5,099Yes
2Draper London★ 5,058Yes
3Laurels Property Partners (this page)★ 4,9320Yes
4York Estates★ 4,9160No
5Dexters London Bridge Estate Agent★ 4,91324Yes
Contact
+442081919595laurels.co.uk6 Flitcroft St, London WC2H 8DJ
Working hours
Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday09:00–17:00
Sunday10:00–16:00