Boxall Brown & Jones, Derby

Tracey and the team have been fantastic during my sale, purchase and move. I've felt like they were truly invested in my adventure and rooting for me. They've chased matters for me unprompted, kept me informed, advised and supported and I'd 100% recommend them.

"We chose Boxall, Brown and Jones to sell our property, they are transparent, professional, and consistent. Tracey was exceptional and went above and beyond and we can't thank her enough. We were kept informed after every single viewing and navigated a tricky negotiation process with absolute professionalism. We highly recommend their services!"

Claire Taylor was our contact at Boxalls and she was amazing . She was so prompt at returning calls and keeping us informed as to what was happening in the house sale and purchase . She updated us all the time and gave advice when needed and was generally so helpful. She helped push the chain along and get a date to suit everyone . Without her we certainly wouldn’t of moved as quickly as we did. She would chase up the clients and solicitors and get back to me so I always knew what was going on. I’d definitely recommend Boxalls as a great estate agent

We recently sold our house through Boxall Brown & Jones and honestly could not have asked for a better experience from start to finish. Moving house is always stressful, with so many moving parts, delays, questions and uncertainty along the way, but the team made the whole process feel far more manageable and professional throughout. A huge amount of the credit has to go to Tracey, who managed our sale brilliantly. She was proactive, approachable, knowledgeable and incredibly responsive from day one. No matter what issue cropped up, Tracey was always on hand to help, chase things along, provide updates and keep everything moving forward. We always felt like our sale genuinely mattered to her, which made such a difference during what can otherwise be a very stressful process. Communication throughout was excellent. We were kept informed at every stage, from viewings and feedback through to negotiations, solicitors and completion. Tracey’s calm and positive attitude helped keep things on track, even when the usual house-moving complications appeared. What really stood out was the level of personal service. We never felt like “just another customer” — Tracey took the time to explain things clearly, reassure us when needed and make sure we understood what was happening throughout the process. Her professionalism and dedication gave us real confidence the whole way through. We would absolutely recommend Boxall Brownie & Jones to anyone looking to buy or sell a property, and especially Tracey, who was outstanding throughout. Thank you again for helping make our move such a positive experience.

We completed a house sale in March 2026 and were very impressed with the service we received from Boxall Brown and Jones. We are particularly grateful to Anthony and Dawn for all their hard work. Dawn was our day to day contact and the service she provided was excellent. She was professional and consistently well organised, always following up on calls and providing updates exactly when she said she would. What we appreciated most was her calm, persistent approach and her helpful advice during what was a stressful time for us. We would happily recommend Boxall Brown and Jones to anyone looking for an estate agent in Derby.

Dawn was fantastic through the sale of my father’s property, the whole transaction was completed in around 10 weeks, she gave us regular updates and was very professional throughout. I would absolutely have no hesitation in recommending BBJ and especially Dawn, thank you, Claire & Mike x

We chose Boxall Brown & Jones as our number agents due to their quality customer service throughout the marketing and sale of our house. Dawn was an absolute super star from the minute we accepted an offer to completion! Highly recommend Dawn and her team x